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Zendesk VS Pigeon for Gmail

Compare Zendesk VS Pigeon for Gmail and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Pigeon for Gmail logo Pigeon for Gmail

A powerful CRM and automation suite built inside Gmail.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Pigeon for Gmail Landing page
    Landing page //
    2022-02-06

  • Track your leads, prospects, sales, etc inside Gmail!
  • Sort, search, group, and filter all your data.
  • Get advanced CRM and spreadsheet functionality - track names, documents, status, dates, all right inside Gmail!
  • Lightning fast canned responses and email templates (with keyboard shortcuts)
  • Send automated follow up sequences
  • Follow up sequences can be sent for cold emails AND existing threads.
  • Mail merge and send cold email
  • Batch emails in mail merge to send throughout the day
  • Personalize your follow ups or outbound email with customizable variables like {{ first_name }}
  • Track who opens your emails.
  • One click Google docs generation
  • Email reminders
  • Saved views
  • Google Docs to Markdown export

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Pigeon for Gmail videos

No Pigeon for Gmail videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Zendesk and Pigeon for Gmail)

Zendesk

Pigeon for Gmail

Customer Support
100 100%
Customer Support
0% 0
CRM
95 95%
CRM
5% 5
Help Desk
100 100%
Help Desk
0% 0
Email Productivity
0 0%
Email Productivity
100% 100

User comments

Share your experience with using Zendesk and Pigeon for Gmail. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Pigeon for Gmail

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features
10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Pigeon for Gmail Reviews

We have no reviews of Pigeon for Gmail yet.
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Social recommendations and mentions

Based on our record, Zendesk should be more popular than Pigeon for Gmail. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

Pigeon for Gmail mentions (2)

  • How Pat from Starter Story turned weekly Reddit posts into an $80,000/month business
    Something that I’ve realized while reading Pat’s own personal blog was that everything he learned led him to something else. His learning of the interview pipeline led him to improve his CRM skills, while his increasing experience with email flows led him to create another side project, Pigeon. Even his Reddit knowledge can now be translated to any other project he wants to promote. And one of the likely drivers... Source: over 1 year ago
  • I've launched PigeonMail to help you send hundreds of personalized emails from your Gmail
    Seems like a very obvious copycat of https://trypigeon.co/, even the name. Source: over 2 years ago

What are some alternatives?

When comparing Zendesk and Pigeon for Gmail, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Streak - Manage customers inside Gmail

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

KanbanMail - A Kanban board for your emails.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

NetHunt CRM - Turn Gmail into a smart CRM

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