Software Alternatives, Accelerators & Startups

Zendesk VS Parseur.com

Compare Zendesk VS Parseur.com and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Parseur.com logo Parseur.com

Automate text extraction from emails and PDFs by using our powerful email and document parser.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Parseur.com Landing page
    Landing page //
    2021-06-15

Parseur is a leading document processing software ranging from email parsing to PDF extraction. Use Parseur to automate text extraction from emails, PDFs, spreadsheets, attachments and documents and put your business on auto-pilot. Setup is easy as everything is point & click and intuitive. Send parsed data to thousands of applications in real time via our integrations with Google Sheets, Zapier, Microsoft Power Automate and Make or your custom application using webhooks.

Companies in finance, food delivery, real estate, e-commerce, marketing, logistics & delivery, travel, hospitality and more are saving thousands of work hours every month by automating their data entry process with Parseur.

Parseur.com

$ Details
freemium $39.0 / Monthly (100 pages per month)
Platforms
Browser Web Google Chrome Cross Platform Firefox Safari
Release Date
2016 December

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Parseur.com videos

Meet Parseur, a powerful tool to extract text from emails and PDFs

Category Popularity

0-100% (relative to Zendesk and Parseur.com)
Customer Support
100 100%
0% 0
Data Extraction
0 0%
100% 100
Help Desk
100 100%
0% 0
Email Parsing
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Parseur.com

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Parseur.com Reviews

  1. Parsing PDF at ease

    When dealing with entities that send lots of data in an unstructured way because they think a PDF is the end of their digitalization process, Parseur is a great tool to automate reading this PDF and converting its data into structured json and then from their you can send it to your endpoint.

  2. Powerful Solution with Excellent Support

    Email may probably never die but that doesn't mean that business processes should be slowed or halted. Parseur enables us to create a lot more efficiencies by handling email data as though it was keyed in by a customer agent.

    There are other services that do this but for the low cost and the ease of use, this service is the best.

    For those of us working in the European Union, Parseur was also easy to assess and approve for GDPR requirements.

    The support for post processing is very powerful and with a extensive export options, it is very easy to get data into the right funnel.

    🏁 Competitors: Mailparser, Parserr
    👍 Pros:    Quickly compliant with gdpr|Microsoft power automate ready|Its flexible and easy to use|Outstanding customer support

Social recommendations and mentions

Based on our record, Parseur.com should be more popular than Zendesk. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

Parseur.com mentions (12)

  • Is it Possible to have info from text messages/emails auto added or removed from an Excel sheet as they come in?
    You can get an account with https://parseur.com/ and then a number with OpenPhone, and Zappier. Those 3 will let you do what you want (easily). Source: about 1 year ago
  • Building an email parser with ChatGPT-4 and Laravel
    I’m sure this is super cool, but have you considered https://parseur.com it’s built for stuff like this. Source: about 1 year ago
  • Using Power Automate To Parse Email and Extract Information From The Body
    For more complex layouts, or if you have to deal with several layouts, it may be better to use third party document extraction tool that connects to like Parseur. Source: over 1 year ago
  • Email, PDF, to Sales order? Automate Sales Order Entry
    You could use a document parser tool, like Parseur to better automate the process. Source: over 1 year ago
  • CEO looking for a solution
    And if you ever are in need of an intelligent document processing software, have a look at Parseur.com (of which I'm the co-founder, sorry for the shameless plug ;-)). Source: about 2 years ago
View more

What are some alternatives?

When comparing Zendesk and Parseur.com, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Mailparser - Extract data from e-mails. Automate your business.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

DocParser - Extract data from PDF files & automate your workflow with our reliable document parsing software. Convert PDF files to Excel, JSON or update apps with webhooks.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Parserr - Easily extract data from emails and convert it into useable, structured information. Discover the most efficient way of email data extraction that saves time and generates leads for your marketing department