Software Alternatives, Accelerators & Startups

Zendesk VS NetFoundry

Compare Zendesk VS NetFoundry and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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NetFoundry logo NetFoundry

NetFoundry offers multiple SaaS and Cloud solutions, and one of these is the Secure Access Service Edge Platform, abbreviated as SASE, that allows you to access all your disparate networking and security solutions in a single place and enjoy unlimit…
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • NetFoundry Landing page
    Landing page //
    2023-09-08

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

NetFoundry videos

NetFoundry Transform Your Network Today

More videos:

  • Review - NetFoundry Alexa App
  • Demo - DevOps Demonstration: Multi-cloud Connectivity with Netfoundry

Category Popularity

0-100% (relative to Zendesk and NetFoundry)
Customer Support
100 100%
0% 0
Security & Privacy
0 0%
100% 100
Help Desk
100 100%
0% 0
Online Services
0 0%
100% 100

User comments

Share your experience with using Zendesk and NetFoundry. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and NetFoundry

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

NetFoundry Reviews

We have no reviews of NetFoundry yet.
Be the first one to post

Social recommendations and mentions

Based on our record, NetFoundry should be more popular than Zendesk. It has been mentiond 16 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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NetFoundry mentions (16)

  • Protect your SIEM/ SOAR deployment and data sources from cyber attacks over the internet
    NetFoundry via the cloudziti and openziti platforms has been helping mssps, siem and soar solution providers to protect their platform and customers from cybersecurity attacks over the internet due to open ports and IPs inbound. DeltaSecure GmbH is one such company using our solution. Source: about 1 year ago
  • Opening VPN session to get data from a third application
    And there you go. Finally, they have multiple options to deploy it, you can see them here in their OpenZiti WebSite, but also, if you don't want to mess with deploying anything and just creating your app and the access to the SAP, the company behind (NetFoundry) as a "Free Tier Plan" that may help you have everything ready in less than I took writing this answer. Source: over 1 year ago
  • According to your experience, what is the most resilient VPN technology?
    Take a look at NetFoundry (My employer) or the OpenZiti project it is based on. Highly resilient, much more flexible that VPN's, based on cryptographically secure identities, and a very high level of logging for management and security functions. It can run on any major operating system, and we ahve a few installations running on RPis and even OpenWRT routers, so it fits well in the ICS space. You can build a... Source: over 1 year ago
  • API Security Market?
    A huge part of the security of any system is understanding the use case. What is the API for? Is it supposed to be public, and how public? How much friction is allowable on the user side? That can significantly drive the direction of your security architecture. For example, NetFoundry offers a zero trust networking solution that is 100% software based on the OpenZiti project . That can protect the front end... Source: almost 2 years ago
  • A problem with proxying and routing to external networks
    Take a look at OpenZiti, or the commercially supported NetFoundry. The ability for anything to reach anything is one of the main points, by deploying a software based overlay network on top of the existing network structure. There are software options for Windows and Linux (and MacOS and Android and IoS), and you can try it out for free using the Teams price plan for up to 10 nodes. Source: almost 2 years ago
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What are some alternatives?

When comparing Zendesk and NetFoundry, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Aryaka SmartCONNECT - SmartCONNECT is a reliable and all-in-one SD-WAN connectivity service designed by Aryaka to fulfill the needs of enterprises providing local, cloud, global, and regional connectivity to their customers.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Fortigate Secure SD-WAN - Fortigate Secure SD-WAN is an industry-leading solution that allows businesses to transform and protect WAN.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Cisco SD-WAN - SD-WAN is a software-defined approach to managing the wide-area network, or WAN.