Software Alternatives, Accelerators & Startups

Zendesk VS Muraena

Compare Zendesk VS Muraena and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Muraena logo Muraena

Find B2B Leads with AI
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Muraena
    Image date //
    2024-05-01
  • Muraena
    Image date //
    2024-05-01
  • Muraena
    Image date //
    2024-05-01
  • Muraena
    Image date //
    2024-05-01

Muraena is an AI-augmented B2B lead generation platform, designed to simplify the entire lead sourcing process for small teams and SDRs. Our platform uses a bit of AI magic to bring you closer to the right leads, not just more leads. Affordable, straightforward, and ready to change how you see lead sourcing.

A few things to spotlight:

๐ŸŽฏ 120M+ validated professional profiles with their contact details.

โ„น๏ธ Advanced company-level search features, including B2B buyers' intent, technographic insights, and company look-alike search.

๐Ÿง™๐Ÿป Use plain English to describe your Ideal Customer Profile (ICP) or simply enter your company domain, and let our AI do the rest!

๐Ÿท Lean and simple pricing, with a 14-day free trial, no credit card required.

Muraena

Website
muraena.ai
$ Details
freemium $39.0 / Monthly (for 500 export credits)
Release Date
2024 March

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Muraena videos

Post phishing automation with Muraena and NecroBrowser - Michele Orru

More videos:

  • Review - Muraena Helena - Sony RX100 MK1

Category Popularity

0-100% (relative to Zendesk and Muraena)
Customer Support
100 100%
0% 0
Sales Intelligence
0 0%
100% 100
Help Desk
100 100%
0% 0
Lead Generation
0 0%
100% 100

User comments

Share your experience with using Zendesk and Muraena. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Muraena

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Muraena Reviews

  1. Simple and quite effective

    I use Muraena to find the contact information of prospective clients on top of my personal Pipedrive instance. The volume and quality of data are good. A straightforward tool that simply works.

    ๐Ÿ Competitors: ZoomInfo, Apollo.io, RocketReach, Hunter
    ๐Ÿ‘ Pros:    Affordable price|Simple yet powerful and efficient tool
  2. Great tool for finding b2b leads

    What I like most about Muraena is its intuitive AI-driven search capabilities. Its unique features like look-alike domain searches and keyword-driven company searches make finding relevant leads much quicker than traditional tools.

    ๐Ÿ Competitors: Appolo, ZoomInfo, Lusha
    ๐Ÿ‘ Pros:    Affordable price
    ๐Ÿ‘Ž Cons:    Few integrations
  3. Cheaper and faster than ZoomInfo/Apollo

    Despite being a new player on the market, I felt that Muraena's team is doing the right thing - they made b2b lead generation simple. I'm glad that salespeople can get targeted leads without spending hours on advanced filter setups.

    ๐Ÿ Competitors: ZoomInfo, Apollo, Lusha, Kaspr, Cognism, UpLead
    ๐Ÿ‘ Pros:    Simple to use|Faster and cheaper than others|Ai|Great team & customer support
    ๐Ÿ‘Ž Cons:    Limited features|Few integrations

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. Iโ€™d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

Muraena mentions (0)

We have not tracked any mentions of Muraena yet. Tracking of Muraena recommendations started around May 2024.

What are some alternatives?

When comparing Zendesk and Muraena, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Apollo.io - Apolloโ€™s predictive prospecting, sales engagement, and actionable analytics help the teams to reach its full revenue potential.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

ZoomInfo - ZoomInfo is a B2B database providing detailed business information on people and companies.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Lusha - Search less. Sell more.