Software Alternatives, Accelerators & Startups

Zendesk VS Mentimeter

Compare Zendesk VS Mentimeter and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Mentimeter logo Mentimeter

a web-based polling tool for workshops, conferences & events
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Mentimeter Landing page
    Landing page //
    2023-09-19

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Mentimeter videos

5 Ways to use Mentimeter to Engage and Interact with Students

More videos:

  • Tutorial - Mentimeter Tutorial - Create your first Mentimeter presentation
  • Review - Mentimeter for interactive teaching | Recorded Webinar from Mentimeter

Category Popularity

0-100% (relative to Zendesk and Mentimeter)
Customer Support
100 100%
0% 0
Polls And Quizzes
0 0%
100% 100
Help Desk
100 100%
0% 0
Realtime Feedback
0 0%
100% 100

User comments

Share your experience with using Zendesk and Mentimeter. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Mentimeter

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Mentimeter Reviews

Live Polling: Free guide + Top 7 Live Poll Tools
Turn your presentations into interactive experiences using Mentimeter. Generate word clouds based on your audience’s impressions, conduct quiz competitions, or ask your audience to vote with this live poll tool that helps you easily collaborate with your audience.
10 Best Poll Everywhere Alternatives (with Free Trials + Pricing)
Mentimeter makes it simple to create and share beautiful, interactive presentations. What’s more, its Mentimote feature lets you turn your smartphone into a presentation remote control. You can switch between slides and moderate audience questions with this. So, what else can you do with this Poll Everywhere alternative?
The 6 Best Free PowerPoint Alternatives in 2022
If Google Slides has inherited the Web 1.0 legacy of PowerPoint, it is Mentimeter that is doing something new and pioneering the presentation tool of Web 2.0, where the speaker is no longer the sole focus and emphasis is instead placed on audience participation. Interaction, engagement, and inclusion are no longer an occasional novelty but are becoming an expectation in...
Best Q&A Presentation Tools for Presenters
If you are looking for an advanced audience response system, Mentimeter might just be the right tool for you. You can create and conduct polls online with Mentimeter and make use of a range of handy polling options to engage your audience using polls, dual axis, scales, open ended questions, etc. Learn more about Mentimeter.
Real-time Audience Polling: 13 Best Tools to Use During a Presentation
Mentimeter is another audience response system that allows presenters to create polls using open ended or multiple choice questions. Polls can be based on a point-based system. You can also use scales or dual axis to collect feedback from your audience.

Social recommendations and mentions

Based on our record, Zendesk should be more popular than Mentimeter. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

Mentimeter mentions (2)

  • How to make a long Zoom presentation to an international/interdisciplinary audience engaging
    5 minute breaks, find opportunities to incorporate interactive activities: mentimeter.com, padlet, jamboard, think-pair-share. Source: over 2 years ago
  • Hypothetical advice about honesty
    Nobody else knows you put that answer. Can they trace you? Can they not? The website is mentimeter.com. Source: about 3 years ago

What are some alternatives?

When comparing Zendesk and Mentimeter, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Sli.do - Slido is the ultimate Q&A and polling platform for live and virtual meetings and events. It offers interactive Q&A, live polls and insights about your audience.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Poll Everywhere - Audience response system that uses mobile phones, twitter, and the web. Responses are displayed in real-time on gorgeous charts in PowerPoint, Keynote, or web browser.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Kahoot! - Kahoot! makes it easy to create, play and share fun learning games in minutes—for any subject, in any language, on any device.