Software Alternatives, Accelerators & Startups

Zendesk VS Medscape

Compare Zendesk VS Medscape and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Medscape logo Medscape

Medscape is a platform on the internet dedicated to providing the accurate, reliable and timely medical news and information.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Medscape Landing page
    Landing page //
    2023-07-27

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Medscape videos

Medscape Consult | Resource Review

More videos:

  • Review - Medscape mobile app review
  • Review - Medscape app review

Category Popularity

0-100% (relative to Zendesk and Medscape)
Customer Support
100 100%
0% 0
Health And Fitness
0 0%
100% 100
Help Desk
100 100%
0% 0
Communication
0 0%
100% 100

User comments

Share your experience with using Zendesk and Medscape. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Medscape

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Medscape Reviews

We have no reviews of Medscape yet.
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Social recommendations and mentions

Based on our record, Zendesk should be more popular than Medscape. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

Medscape mentions (4)

  • Primary and Secondary Sjogren's
    I agree but it can make searching for current information difficult. The googled result I referred to above was based off of results from medscape.com and the next result was a 2010 article from jrheum.org. The article I linked to was lower in the list. Source: over 1 year ago
  • Make the comment section look like senpai’s search history
    Medscape.com: Approximately 10%-15% of human bite wounds become infected owing to multiple factors. The bacterial inoculum of human bite wounds contains as many as 100 million organisms per milliliter and is made up of as many as 190 different species. Many of these are anaerobes that flourish in the low redox environment of tartar that lies between human teeth or in areas of gingivitis. Most injuries due to human... Source: almost 3 years ago
  • different references in paramedicine
    If you mean field references, then the apps recommended by Nate are good. If you mean references for research then Up to Date is gold standard but hideously expensive unless your employer is paying. For teaching I use really good free sources like medscape.com, StatPearls.com, and the online Merck manual. They are written by qualified people and edited by equally qualified people. They all follow the standard... Source: about 3 years ago
  • what happens if you take tapeworm medication without having a tape worm?
    Depends on which drug they chose. I think albendazole would be the most likely, but niclosamide is another option. I think there are others as well. You can look up the side effects on medscape.com. Source: about 3 years ago

What are some alternatives?

When comparing Zendesk and Medscape, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

UpToDate - UpToDate, the evidence-based clinical decision support resource from Wolters Kluwer, is trusted at the point of care by clinicians worldwide.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

MyTeleMed - MyTeleMed is an application that allows the doctor to manage their important medical message and any personal health information.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Epocrates - Deliver better patient care