Zendesk VS Medium

Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

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Medium

Welcome to Medium, a place to read, write, and interact with the stories that matter most to you.

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2024-05-06

Landing page //
2023-07-08

Zendesk Overview Demo

Medium videos

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Medium Review - with Tom Vasel

Category Popularity

0-100% (relative to Zendesk and Medium)

Medium

Customer Support

100 100%

Customer Support

0% 0

Blogging

0 0%

Blogging

100% 100

Help Desk

100 100%

Help Desk

0% 0

Blogging Platform

0 0%

Blogging Platform

100% 100

User comments

Share your experience with using Zendesk and Medium. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Medium

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024

Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.

Source: www.tidio.com

Best 25 Software Documentation Tools 2023

Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.

Source: www.uphint.com

The 19 Best Call Center Software (& Features You Need) in 2022

Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.

Source: blog.hubspot.com

The 10 Best Tawk.to Alternatives and Competitors [2022]

After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.

Source: www.tidio.com

Top 21 Salesforce’s Competitors and Alternatives

Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

Source: bstrategyhub.com

Medium Reviews

25+ Medium Alternative Platforms for Publishing Articles

Medium is an online platform that was created in 2012 by Evan Williams. It is a place for people to share their thoughts and ideas on various topics. Medium has about 100 million monthly visitors, which makes it one of the most popular platforms for publishing articles.

Source: forgefusion.io

10 Best Medium Alternatives for Reading and Publishing

From thе simplicity of Ghost to thе vеrsatility of Substack, thеrе’s a homе for еvеryonе seeking great Medium alternatives. Thеsе altеrnativеs offеr a world of possibilitiеs for rеadеrs and authors alikе. Whеthеr you’rе in sеarch of a uniquе platform to sharе your thoughts or want to read frеsh contеnt, thеsе platforms havе somеthing spеcial to offеr. All in all, we...

Source: www.geeksforgeeks.org

9 Best Medium Alternatives for Making Money With Your Writing in 2023

Substack and Medium differ primarily in their monetization methods. Medium pays creators based on reader engagement, while Substack enables writers to monetize directly through paid subscriptions to their newsletters. This business model allows Substack users to build a direct relationship with their readers via their email inboxes, whereas Medium interactions primarily...

Source: www.authorityhacker.com

How to Choose the Best Blogging Platform in 2021 (Compared)

Medium works much like a social networking site where you can create an account and start publishing your articles. After you sign up, you’ll have a profile address like this: https://medium.com/@yourname. But you cannot use your own domain.

Source: www.wpbeginner.com

Best CMS Platforms in 2019 [WordPress vs Joomla vs Drupal vs Squarespace vs Wix vs Medium]

Medium is famous as a blogging and content sharing platform. If you want to create a blog or news publishing site, Medium could be one of the best CMS solutions. Not only that, Medium was selected as the top 3rd blogging platform in a survey of the Slant community.

Source: wedevs.com

Social recommendations and mentions

Based on our record, Medium seems to be a lot more popular than Zendesk. While we know about 2221 links to Medium, we've tracked only 7 mentions of Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

The Ultimate Guide to Building Internal Tools in 2024
Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
is this scam
That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
[HELP] Can't log in to upload SSL due to expired SSL
Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
Special trick to get support for battery replacement ?
Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
Here's how I'd figure out the go-to-market for a Customer Support SaaS
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago

Medium mentions (2221)

The Collapse Is Coming. Will Humanity Adapt?
Https://medium.com/@samyoureyes/the-busy-workers-handbook-to-the-apocalypse-7790666afde7. - Source: Hacker News / about 3 hours ago
Degoogled Android – My Experience
Perhaps I phrased it a bit badly but the developers say that they sandbox Google Play as they would for any other app installed on the device. https://grapheneos.org/usage#sandboxed-google-play I unfortunately can’t speak to what they mean by sandboxed Google Play being ‘close to fully functional’ as I haven’t used it yet. I’ve also been trying to replace notification push servers for msg notifications as those... - Source: Hacker News / 1 day ago
Top LangChain Alternatives for AI Development
Many people seem to feel the same way: https://medium.com/@woyera/6-reasons-why-langchain-sucks-b6c99c98efbe. - Source: Hacker News / about 19 hours ago
Chameleon: Meta's New Multi-Modal LLM
If our standard is cool math, crypto is also full of cool math. (Have you read Vitalik's explanation of Quadratic Arithmetic Programs?) Our standard can't be that low. https://medium.com/@VitalikButerin/quadratic-arithmetic-programs-from-zero-to-hero-f6d558cea649. - Source: Hacker News / 2 days ago
Show HN: Simplified PyTorch Implementation of AlphaFold 3
I created a simplified implementation of AlphaFold 3 (limited strictly to protein monomers) in PyTorch to see if it was possible to train on a single GPU. Rather than aiming to reproduce the accuracy of the original paper, the goal was only to generate plausible looking 3D protein structures. This turned out to be harder than expected - you can find a more in depth write up at... - Source: Hacker News / 3 days ago

What are some alternatives?

When comparing Zendesk and Medium, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Ghost - Ghost is a fully open source, adaptable platform for building and running a modern online publication. We power blogs, magazines and journalists from Zappos to Sky News.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Tumblr - A feature rich and free blog hosting platform offering professional and fully customizable templates, bookmarklets, photos, mobile apps, and social network integration.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

WordPress - WordPress is web software you can use to create a beautiful website or blog. We like to say that WordPress is both free and priceless at the same time.