Software Alternatives, Accelerators & Startups

Zendesk VS Kea

Compare Zendesk VS Kea and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Kea logo Kea

KEA is VSMs CRM/Sales force effectiveness product built keeping the sales force needs of pharma and medical device industries
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Kea Landing page
    Landing page //
    2022-11-06

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Kea videos

Kea Discovery M660 4 Berth Review

More videos:

  • Review - RPM Discs Kea - Disc review - Jackson Sullivan
  • Review - RPM Discs Kea - Review, Flight, Plastic

Category Popularity

0-100% (relative to Zendesk and Kea)
Customer Support
100 100%
0% 0
CRM
98 98%
2% 2
Help Desk
100 100%
0% 0
Sales
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Kea

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Kea Reviews

We have no reviews of Kea yet.
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Social recommendations and mentions

Based on our record, Zendesk should be more popular than Kea. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

Kea mentions (4)

  • Create setter from getter function
    If you really need to generate code from code, you might be better off having a CLI that emits code to a build folder, since you can then import and use it for static type analysis (some frameworks, like kea-js, take this approach). Source: over 1 year ago
  • Ask HN: What are the best alternatives to MobX for front-end state management?
    I like to use KeaJs, which is built on top of Redux https://keajs.org/. - Source: Hacker News / over 1 year ago
  • Zustand vs Redux
    Not exactly answer the question, but I have been using https://keajs.org/ which is Redux but has the DX of Zustand and "easier" state mangers. Source: almost 2 years ago
  • Best stack for starting out a new commercial React project.
    Whereas with Redux (and abstractions such as Kea) you subscribe to specific parts of the redux tree on a per-component level. Said differently, if you only update one value in Redux, only the components that read it will update. With Context, the entire app will update. Source: about 3 years ago

What are some alternatives?

When comparing Zendesk and Kea, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

WorkRamp - Web based employee training & development tool

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Lessonly - Getting teams up-to-speed and keeping them there.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Onboarding by HCM Deck - Automate the employee onboarding process