Software Alternatives, Accelerators & Startups

Zendesk VS JSDoc

Compare Zendesk VS JSDoc and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

JSDoc logo JSDoc

An API documentation generator for JavaScript.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • JSDoc Landing page
    Landing page //
    2019-09-17

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

JSDoc videos

ep1 - Documenting your javascript code like a pro, setting up JSdoc

More videos:

  • Review - How JSDoc Support was Added to TypeScript pt1 - TypeScript PR Reviews
  • Review - How JSDoc Support was Added to TypeScript pt2 - TypeScript PR Reviews

Category Popularity

0-100% (relative to Zendesk and JSDoc)
Customer Support
100 100%
0% 0
Documentation
0 0%
100% 100
Help Desk
100 100%
0% 0
Documentation As A Service & Tools

User comments

Share your experience with using Zendesk and JSDoc. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and JSDoc

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

JSDoc Reviews

20 Best Web Project Documentation Tools
It is to Sass what JSDoc is to JavaScript: a documentation system to build pretty and powerful docs in the blink of an eye.
Source: bashooka.com

Social recommendations and mentions

Based on our record, JSDoc should be more popular than Zendesk. It has been mentiond 51 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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JSDoc mentions (51)

  • How to document your JavaScript package
    Thanks to JSDoc it's easy to write documentation that is coupled with your code and can be consumed by users in a variety of formats. When combined with a modern publishing flow like JSR, you can easily create comprehensive documentation for your package that not only fits within your workflow, but also integrates directly in the tools your users consume your package with. This blog post aims to cover best... - Source: dev.to / 6 days ago
  • Deep Dive: Google Apps Script - Testing APIs and Automating Sheets
    Note: For simplicity, I will omit the JavaScript documentation, but for a production grade code you may want to add the documentation (see jsdoc.app website for more). - Source: dev.to / 8 days ago
  • Figma's Journey to TypeScript
    You may like JSDoc[1] if you just want some type-safety from the IDE without the compilation overhead. It’s done wonders when I’ve had to wrangle poorly commented legacy JavaScript codebases where most of the overhead is tracing what type the input parameters are. Personally, I’m impartial to TypeScript or JSDoc at this point. But I’d rather have either over plain JavaScript. [1] https://jsdoc.app/. - Source: Hacker News / 20 days ago
  • Eloquent JavaScript 4th edition (2024)
    I wholeheartedly agree. At most, I introduce JSDoc[1] to newer developers as standardising how parameters and whatnot are commented at least gets you better documentation and _some_ safety without adding any TS knowledge overhead. [1] https://jsdoc.app/. - Source: Hacker News / 3 months ago
  • Add typing to your Javascript code (without Typescript, kinda) ✍🏼
    The best way to do this, of course, is with JSDoc. But something I always found awkward about jsdoc is defining the object types in the same file. So, after a lot of reading, I found a way to combine JSDoc with declaration type files from Typescript. Let me give you an example:. - Source: dev.to / 3 months ago
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What are some alternatives?

When comparing Zendesk and JSDoc, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Doxygen - Generate documentation from source code

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

JSOLint - Format, verify, and lint JSON effortlessly with our powerful Validator Tool. Generate pretty JSON and validate online for free. Simplify your JSON tasks

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

DocFX - A documentation generation tool for API reference and Markdown files!