Zendesk VS Joomla

Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

Joomla

Joomla! is the mobile-ready and user-friendly way to build your website. Choose from thousands of features and designs. Joomla! is free and open source.

Landing page //
2024-05-06

Landing page //
2023-07-18

Zendesk Overview Demo

Joomla videos

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10 Reasons Why You Should Use Joomla in 2018

Category Popularity

0-100% (relative to Zendesk and Joomla)

Joomla

Customer Support

100 100%

Customer Support

0% 0

CMS

0 0%

CMS

100% 100

Help Desk

100 100%

Help Desk

0% 0

Blogging

0 0%

Blogging

100% 100

User comments

Share your experience with using Zendesk and Joomla. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Joomla

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024

Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.

Source: www.bolddesk.com

Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)

Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.

Source: www.helpscout.com

9 Best ManyChat Alternatives & Competitors in 2024

Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.

Source: www.tidio.com

Top 13 Freshdesk alternatives and competitors for 2024

Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.

Source: www.zendesk.com

Best 25 Software Documentation Tools 2023

Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.

Source: www.uphint.com

Joomla Reviews

Top 10 Web Content Management Systems

If for whatever reason WordPress does not float your boat as a CMS, then Joomla is a great alternative as a customizable CMS. Joomla is one of the best free CMS options in 2024, featuring a wide range of plug-ins, templates, and extensions, Similar to WordPress it is also an open-source CMS, and it focuses on enabling more advanced developers who already have some coding...

Source: cloudzy.com

Joomla vs WordPress: Which CMS Should You Choose?

Joomla’s Joomla Extensions Directory and WordPress’s Plugin Directory differ in their offerings. The Joomla Extensions Directory focuses on providing extensions specifically for Joomla, including plugins, modules, components, and templates. It caters directly to the Joomla community and offers a diverse range of extensions developed and tested specifically for Joomla websites.

Source: www.infyways.com

8 Great Drupal Alternatives to Try for your Website (Nov 2021)

Joomla is an excellent CMS solution for those who don’t want to work with a lot of HTML and JavaScript. If you want the flexibility and extensibility to adjust your website however you choose, Joomla is the solution for you. This service can power any website, from the smallest solutions to the more complex. As a Drupal alternative, Joomla is usually the go-to choice for...

Source: ecommerce-platforms.com

11 Popular Free And Open Source WordPress CMS alternatives in 2021

Joomla features include: search engine friendly, mobile-friendly, unlimited design, multilingual, flexible and fully extensible, Multi-User permission levels.

Source: medevel.com

Top 5 Open-Source CMS Platforms

Joomla is a reliable and preferred platform for large-scale and complicated websites. Joomla is packed with unending features and functionalities. The platform offers multilingual support as it incorporates content management for over forty different languages. The extensive list of plugins and extensions allows users to configure different websites from complex enterprise...

Source: linuxways.net

Social recommendations and mentions

Based on our record, Zendesk should be more popular than Joomla. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

The Ultimate Guide to Building Internal Tools in 2024
Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
is this scam
That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
[HELP] Can't log in to upload SSL due to expired SSL
Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
Special trick to get support for battery replacement ?
Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
Here's how I'd figure out the go-to-market for a Customer Support SaaS
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago

Joomla mentions (2)

Joomla 3x - How to create a Custom Registration Form (Custom Fields) w/o 3rd Party? [Dev Only Please]
What resources could someone who has achieved this, point me to. I once came across a development doc link on joomla.org I thought; I cannot seem to find it. I can only recently find this : https://docs.joomla.org/J3.x:Creating_a_Plugin_for_Joomla which is not how I remembered if it's done by plugin. Source: over 2 years ago
Helping with the basics
The forums found on joomla.org are great and there are tons of people there to help. Source: almost 3 years ago

What are some alternatives?

When comparing Zendesk and Joomla, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

WordPress - WordPress is web software you can use to create a beautiful website or blog. We like to say that WordPress is both free and priceless at the same time.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Drupal - Drupal - the leading open-source CMS for ambitious digital experiences that reach your audience across multiple channels. Because we all have different needs, Drupal allows you to create a unique space in a world of cookie-cutter solutions.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Ghost - Ghost is a fully open source, adaptable platform for building and running a modern online publication. We power blogs, magazines and journalists from Zappos to Sky News.