Software Alternatives, Accelerators & Startups

Zendesk VS IRS Solutions

Compare Zendesk VS IRS Solutions and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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IRS Solutions logo IRS Solutions

All-in-one tax resolution software. We help #accountants and #taxpros become more efficient in working with the #IRS and grow their business. Automatically calculate & recommend solutions; submit forms and reports; communicate with & invoice clients
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • IRS Solutions Landing page
    Landing page //
    2023-04-20

Become more efficient in your operations with an automated solution to manage IRS collection cases, OICs, and responding to notices. We help tax pros become more profitable by giving them the tools they need to stop wasting time when dealing with the IRS. We stay up to date on the latest forms and notices the IRS uses for collections and audits, so our members can be confident in front of their clients when facing the IRS.

Why IRS Solutions? - Get alerts 3-6 months in advance of a client being audited. - Pull multiple years and clients in a matter of seconds. Access, download, and print all of your client transcripts, CAF checks, audit alerts and IRS Action notifications with our ultra-fast transcript retrieval using IRS Solution’s API. - Request electronic signatures. - Bankruptcy Tax Discharge Date Calculator. - Automated Solution Recommendations will let you know what you can and can't do as well as what would most likely be accepted by the IRS, be it an installment agreement, an OIC, or not collectible status. - Penalty Abatement opportunities notifications to alert you when a client likely qualifies for a first-time abatement. -Auto-populates forms with the IRS. - Automatically combines the transcripts and your clients’ financial information and create beautiful reports. - The highest level of security and fully compliant protocols to maintain the security of your data. - Easily invoice your clients and process payments from within the system. - And more.

IRS Solutions

$ Details
paid Free Trial $159.0 / Monthly (Single User Monthly)
Platforms
Cloud
Release Date
2010 June

Zendesk features and specs

No features have been listed yet.

IRS Solutions features and specs

  • Audit Monitoring: yes
  • Tax Resolution: yes
  • IRS Audit Warning: yes

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

IRS Solutions videos

IRS Solutions Overview Video

More videos:

  • Review - IRS Solutions - The ONLY software Built by Former IRS to Assist YOU

Category Popularity

0-100% (relative to Zendesk and IRS Solutions)
Customer Support
100 100%
0% 0
Tax And Compliance Software
Help Desk
100 100%
0% 0
Accounting
0 0%
100% 100

Questions and Answers

As answered by people managing Zendesk and IRS Solutions.

What's the story behind your product?

IRS Solutions's answer:

David Stone, an enrolled agent and founder of IRS Solutions, leverages his comprehensive IRS experience to empower tax professionals in navigating complex tax disputes. David’s journey began as a Revenue Officer at the IRS, where he embraced diverse roles, including working the lien desk and becoming an Offer in Compromise specialist. His transition from the IRS to founding IRS Solutions Valencia was driven by a vision to simplify tax resolution. David’s ingenuity led to the creation of IRS Solutions Software, embodying his commitment to providing effective tools and sharing his extensive knowledge with professionals in the field.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and IRS Solutions

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.

IRS Solutions Reviews

We have no reviews of IRS Solutions yet.
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Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

IRS Solutions mentions (0)

We have not tracked any mentions of IRS Solutions yet. Tracking of IRS Solutions recommendations started around May 2022.

What are some alternatives?

When comparing Zendesk and IRS Solutions, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

PitBullTax - PitBullTax is a web-based tax resolution software created exclusively for Attorneys, CPAs and Enrolled Agents in the United States.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Clarus RD - R&D tax credit software for small to midsize businesses and their CPAs.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Canopy Tax - Canopy is a cloud-based software to make resolving IRS collections easier on tax professionals and their clients.