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Zendesk VS Insighto.ai

Compare Zendesk VS Insighto.ai and see what are their differences

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Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Insighto.ai logo Insighto.ai

Build your own AI Agent! No Coding Needed. Insighto.ai helps you create custom ChatGPT chatbots, trained on your own data. Try it now!
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Insighto.ai
    Image date //
    2024-02-08
  • Insighto.ai
    Image date //
    2024-02-08
  • Insighto.ai
    Image date //
    2024-02-08
  • Insighto.ai
    Image date //
    2024-05-08
  • Insighto.ai
    Image date //
    2024-05-08
  • Insighto.ai
    Image date //
    2024-05-08
  • Insighto.ai
    Image date //
    2024-05-08

Insighto.ai is a groundbreaking AI-powered chatbot builder that lets you build conversational AI chatbots in minutes. Meticulously trained on your data, our customized AI agents can easily handle many tasks, from customer support inquiries to lead generation and internal HR processes. With Insighto.ai, you can: 1. Build Smarter AI Chatbots: Craft personalized chatbot agents effortlessly. 2. Automate Calls with AI Phone Agents: Elevate phone interactions with seamless AI integration.

Plus, our AI Agents seamlessly transfer complex situations to live (human) agents for a smooth customer experience.

Zendesk features and specs

No features have been listed yet.

Insighto.ai features and specs

  • Human Hand Over: With Insighto.ai, you can: Build Smarter AI Chatbots: Craft personalized chatbot agents effortlessly. Automate Calls with AI Phone Agents: Elevate phone interactions with seamless AI integration. Plus, our AI Agents seamlessly transfer complex situations to live (human) agents for a smooth customer experience.
  • Auto Intent Categorization: Yes
  • Conversational Voice Chat: Yes
  • Multilanguage Proficiency: Yes
  • Effortless Integration: Yes
  • Train your own voice: Yes

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Insighto.ai videos

+ Add

Automate Demo Bookings & SaaS Queries with Insighto.ai + Google Calendar Integration!

More videos:

  • Review - Insighto.ai Lifetime Deal - Conversational AI chatbots trained on your data within minutes

Category Popularity

0-100% (relative to Zendesk and Insighto.ai)

Zendesk

Insighto.ai

Customer Support
99 99%
Customer Support
1% 1
Chatbot Platforms & Tools
0 0%
Chatbot Platforms & Tools
100% 100
Help Desk
100 100%
Help Desk
0% 0
AI
0 0%
AI
100% 100

Questions and Answers

As answered by people managing Zendesk and Insighto.ai.

What makes your product unique?

Insighto.ai's answer:

Insighto.ai is a no-code AI chatbot builder. It enables you to create your own custom ChatGPT chatbots trained on your own unique data.

With Insighto’s intuitive no-code platform, building a custom AI chatbot is absolutely hassle-free. All you need to do is import data, customize the appearance of your chatbot, and embed it seamlessly on your website.

Why should a person choose your product over its competitors?

Insighto.ai's answer:

Say goodbye to generic chatbots. Discover endless possibilities with Insighto.ai AI Agents

How would you describe your primary audience?

Insighto.ai's answer:

  • Customer Support: No more inconsistent or delayed chatbot experiences. Our custom GPT platform offers quick and personalized responses based on your brand content and helpdesk knowledge base.
  • Intelligent Lead Generation: Discover a new channel for lead generation – engage visitors, capture leads effortlessly, and drive high-quality conversions. Boost your sales journey with a dynamic AI agent, accelerating conversions and enhancing the buying experience.
  • Internal HR Bot: Trained on your internal policies & datasets, Internal Bot automates your mundane HR queries and answers all routine questions with a breeze, from leave inquiry to travel reimbursement, our chatGPT chatbots seamlessly integrate with your HR ecosystem, providing employees with instant and personalized assistance.

What's the story behind your product?

Insighto.ai's answer:

The story behind Insighto.ai is not just about innovation; it’s about breaking down the barriers that have limited businesses from embracing the future.

We believe that the democratization of AI is not just a goal but a responsibility – a responsibility to empower businesses with tools that drive growth, enhance customer experiences, and propel them into the forefront of their industries.

Our flagship product, the AI Chatbot Builder, stands as a testament to our commitment to making advanced technology accessible. With a user-friendly interface and powerful capabilities, it allows businesses to leverage their data resources seamlessly.

Which are the primary technologies used for building your product?

Insighto.ai's answer:

Large Language Models

User comments

Share your experience with using Zendesk and Insighto.ai. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Insighto.ai

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features
10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Insighto.ai Reviews

We have no reviews of Insighto.ai yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

Insighto.ai mentions (0)

We have not tracked any mentions of Insighto.ai yet. Tracking of Insighto.ai recommendations started around Feb 2024.

What are some alternatives?

When comparing Zendesk and Insighto.ai, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Wonderchat - Build AI chatbots trained on your website link in 5 minutes

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Buying Bottlenecks by Storylane - Practical wisdom to enable tech buyers buy better

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Botpress - Open-source platform for developers to build high-quality digital assistants

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