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Zendesk VS Icypeas

Compare Zendesk VS Icypeas and see what are their differences

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Sales pipeline software that gets you organized. Helps you focus on the right deals, so easy to use that salespeople just love it. Great for small teams. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Icypeas logo Icypeas

This email finder has the capacity to bypass catch-alls
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Icypeas
    Image date //
    2024-01-04
  • Icypeas
    Image date //
    2024-01-04
  • Icypeas
    Image date //
    2024-01-04

  • Pay for verified emails only. We charge 1 credit only if your email search is successful.
  • Bypass catch-alls and reach out to untapped leads.
  • Minimize your bounce rate and preserve your email deliverability.

Zendesk features and specs

No features have been listed yet.

Icypeas features and specs

  • Email finder: Yes
  • Email verifier: Yes
  • Domain scan: Yes
  • Catch-all bypass: Yes

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Icypeas videos

+ Add

Product Tour

More videos:

  • Demo - 1-min Explainer

Category Popularity

0-100% (relative to Zendesk and Icypeas)

Zendesk

Icypeas

Customer Support
100 100%
Customer Support
0% 0
Lead Generation
0 0%
Lead Generation
100% 100
Help Desk
100 100%
Help Desk
0% 0
Email Finder
0 0%
Email Finder
100% 100

Questions and Answers

As answered by people managing Zendesk and Icypeas.

What makes your product unique?

Icypeas's answer:

Icypeas has an unparalleled capacity to verify catch-all emails. It allows you to reach out to untapped leads.

Why should a person choose your product over its competitors?

Icypeas's answer:

Icypeas is a good choice if you care about email discovery rate and bounce rate.

Honest drawbacks: - we are not an all-in-one platform like Apollo.io, which is a lead database, an enrichment tool and an outreach solution, whereas Icypeas focusses on enrichment only. - our response time (for an email search) is between 1 and 5 minutes. It is longer than all our competitors. This is true for single searches, not for bulk searches. When it comes to bulk searches, we are way faster than the competition (because we have a huge capacity to parallelize requests).

How would you describe your primary audience?

Icypeas's answer:

Salespeople in B2B SaaS companies and lead generation agencies.

Which are the primary technologies used for building your product?

Icypeas's answer:

Node.js, Vue.js, Elasticsearch, MongoDB. We plan to replace Node with Rust soon.

User comments

Share your experience with using Zendesk and Icypeas. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Icypeas

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Icypeas Reviews

We have no reviews of Icypeas yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

Icypeas mentions (0)

We have not tracked any mentions of Icypeas yet. Tracking of Icypeas recommendations started around Jan 2024.

What are some alternatives?

When comparing Zendesk and Icypeas, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Dropcontact - Get the sh** out of your contact data

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Apollo.io - Apollo’s predictive prospecting, sales engagement, and actionable analytics help the teams to reach its full revenue potential.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Hunter - Find all the email addresses related to a domain

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