Software Alternatives, Accelerators & Startups

Zendesk VS Guru

Compare Zendesk VS Guru and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Guru logo Guru

Guru makes it easy for employers and freelancers to connect, collaborate and get work done flexibly and securely. Browse 1. 5 million freelancers for hire and thousands of projects.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Guru Landing page
    Landing page //
    2021-12-13

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Guru videos

How To Get Clients EASILY on Guru.com (Step-By-Step Method for Freelance Websites)

More videos:

  • Review - Guru.com review video

Category Popularity

0-100% (relative to Zendesk and Guru)
Customer Support
100 100%
0% 0
Work Marketplace
0 0%
100% 100
Help Desk
100 100%
0% 0
Freelance Marketplace
0 0%
100% 100

User comments

Share your experience with using Zendesk and Guru. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Guru

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Guru Reviews

The 10 Best Alternatives to Upwork
Guru offers several advantages over Upwork that make it a preferred choice for freelancers and businesses alike. With its secure payment system, flexible payment options, and collaborative WorkRooms, Guru provides a streamlined and efficient platform for freelancers and clients to work together seamlessly.
Source: www.twine.net
UPWORK ALTERNATIVES: THE 10 BEST PLATFORMS FOR FINDING FREELANCERS
Guru caters to freelancers with diverse skills and expertise by offering a wide range of project categories. Whether freelancers specialize in writing, design, programming, marketing, or other fields, they can find relevant opportunities on Guru.
Source: medium.com
Top Sites Like Fiverr – The Best Alternatives For Freelancers in 2022
It is one of the best Fiverr competitors that gives an easy way to get contacted by potential employers. This platform posts a massive amount of jobs every day. Guru deducts 5% to 9% payment you got after successfully completing a task.
9 Best Upwork Alternatives
Guru offers access to over 3 million freelancers from around the world. You can hire experienced freelancers for anything from logo design to sound engineering.
Top 10 Alternatives Of Fiverr
Guru is again an old website that was launched soon after Fiverr. Even though the website is designed in a simple fashion, it is renowned for taking care of its customers, unlike any of the other similar sites. They enable both sellers and buyers to post gigs comfortably with the available range of the market.
Source: infobeat.com

Social recommendations and mentions

Based on our record, Zendesk should be more popular than Guru. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

Guru mentions (3)

  • I tried to kill myself today
    Guru.com and similar website have tons of resources for starting freelancers. You won't land yourself a cushy programming job in the first week, you may need to hustle long work weeks and multiple employers, but if you are a trained programmer, you shouldn't have much trouble finding a job, after you take care of yourself. Source: almost 3 years ago
  • Web stack for advertisement platform
    Cloud hosted, haven't done any assessment. Maybe something like freelancer.com or guru.com is similar. Source: almost 3 years ago
  • How do you get the initial SEO backlinks?
    Go to guru.com and get a data miner to find you a list of 500 relevant blogs, contact details etc. Source: almost 3 years ago

What are some alternatives?

When comparing Zendesk and Guru, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Upwork - Forget the old rules. You can have the best people. Right now. Right here.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Freelancer.com - Search for jobs related to Www freelancer com homepage or hire on the world's largest freelancing marketplace with 12m+ jobs. It's free to sign up and bid on jobs.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Fiverr - One marketplace, millions of professional services.