Software Alternatives, Accelerators & Startups

Zendesk VS Ghost Inspector

Compare Zendesk VS Ghost Inspector and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Ghost Inspector logo Ghost Inspector

Easily create automated browser tests for your websites and web apps. Ensure everything works and looks the way it should. No coding required. 14 day free trial!
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Ghost Inspector Landing page
    Landing page //
    2023-07-06

Ghost Inspector

$ Details
paid Free Trial $99.0 / Monthly (10,000 test runs per month; 5 member seats)
Platforms
Browser Google Chrome Firefox REST API Wordpress JavaScript Web Slack Docker AWS

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Ghost Inspector videos

Ghost Inspector - Automated UI Testing and Monitoring

More videos:

  • Review - Data-driven Testing with Selenium using Ghost Inspector
  • Review - Automated Testing with Ghost Inspector

Category Popularity

0-100% (relative to Zendesk and Ghost Inspector)
Customer Support
100 100%
0% 0
Website Testing
0 0%
100% 100
Help Desk
100 100%
0% 0
Automated Testing
0 0%
100% 100

User comments

Share your experience with using Zendesk and Ghost Inspector. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Ghost Inspector

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Ghost Inspector Reviews

Top 10 Best Selenium Alternatives You Should Try
The new feature of Ghost Inspector is that the users can export their tests to other tools and can also import them back into Ghost Inspector.
Best Selenium Alternatives (Free and Paid) in 2021
Using Ghost Inspector you can build or record automated tests for your application right in your browser. It is used for website testing, browser testing, visual testing, UI testing, E2E testing. No coding is required to use Ghost Inspector. Ghost Inspector is a Selenium IDE alternative. It works through the Chrome plugin.

Social recommendations and mentions

Ghost Inspector might be a bit more popular than Zendesk. We know about 7 links to it since March 2021 and only 7 links to Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

Ghost Inspector mentions (7)

  • Cheap tests with Ghost Inspector
    Ghost Inspector is a testing service for monitoring key site functionality. All tests are stored in the cloud and running continuously and notify you on error or variance is detected. - Source: dev.to / 20 days ago
  • How do you full functional/regression tests in Svelte/Sveltekit?
    Playwright is good but there is also other kind of tools like https://reflect.run/ and https://ghostinspector.com/ that are perfect for end user testing. Hope it helps. Source: about 1 year ago
  • Ask HN: Which E2E tool to pick? Need reliability and speed
    It depends on your stack and app type, but I had great experience with Ghost Inspector https://ghostinspector.com/. - Source: Hacker News / about 1 year ago
  • Is Codeless Automation Testing Revolutionizing the Testing Industry?
    Ghost Inspector provides codeless automation testing for web apps and websites. Its intuitive editor allows easy maintenance, continuous testing, requiring no coding skills. It has extensive features suitable for both novice QA testers and seasoned test engineers. Source: over 1 year ago
  • Testing strategy / plan
    In order to expedite things even more, if you are working on a web application, use a cloud selenium solution (we are using ghostinspector.com). This will allow you to start automating from the very first day, instead of wasting time on your own infrastructure. Source: over 2 years ago
View more

What are some alternatives?

When comparing Zendesk and Ghost Inspector, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Selenium - Selenium automates browsers. That's it! What you do with that power is entirely up to you. Primarily, it is for automating web applications for testing purposes, but is certainly not limited to just that.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

LambdaTest - Perform Web Testing on 2000+ Browsers & OS

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

BrowserStack - BrowserStack is a software testing platform for developers to comprehensively test websites and mobile applications for quality.