Software Alternatives, Accelerators & Startups

Zendesk VS DataGrab.io

Compare Zendesk VS DataGrab.io and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

DataGrab.io logo DataGrab.io

DataGrab - Extract web data easily and scalably without coding.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • DataGrab.io Landing page
    Landing page //
    2023-07-13

DataGrab is a no-code web scraping platform that allows extracting data at scale for a variety of uses, such as lead generation, machine learning, research, content aggregation, and more.

We offer a free Chrome extension for setting up scrapers, and a cloud service for running them at scale.

We handle everything from proxies, IP rotation, to data storage so you can just focus on defining the data you need.

Features:

  • Point-and-click interface (using the Chrome extension)
  • Pagination (next link, Infinite scroll, or "Load more" button)
  • Multi-layer scraping (listing pages and detail pages)
  • Javascript rendering
  • Proxy rotation
  • Google Sheets integration
  • Export to CSV or JSON
  • Data retention

DataGrab.io

$ Details
paid Free Trial $25.0 / Monthly (5,000 cloud credits, 2 concurrent requests)
Platforms
Google Chrome Web Browser REST API
Release Date
2021 January

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

DataGrab.io videos

No DataGrab.io videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to Zendesk and DataGrab.io)
Customer Support
100 100%
0% 0
Web Scraping
0 0%
100% 100
Help Desk
100 100%
0% 0
Data Extraction
0 0%
100% 100

User comments

Share your experience with using Zendesk and DataGrab.io. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and DataGrab.io

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

DataGrab.io Reviews

We have no reviews of DataGrab.io yet.
Be the first one to post

Social recommendations and mentions

DataGrab.io might be a bit more popular than Zendesk. We know about 7 links to it since March 2021 and only 7 links to Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

DataGrab.io mentions (7)

  • Web Scrapping Tools
    If you prefer a point-and-click solution, check out https://datagrab.io. It offers a Chrome extension for setting up scrapers visually and you can then run them in your local browser or in the cloud. Disclaimer: I'm building it. Source: 12 months ago
  • Webscraping Wiki without Table
    If you're OK with a no-code solution, I'm building a tool called DataGrab (https://datagrab.io) that allows you to set up scrapers visually, then run them either in your browser or on the cloud. Source: almost 1 year ago
  • How to pull data base from a website
    If you prefer a no-code alternative, check out https://datagrab.io. It offers a Chrome extension for setting up scrapers visually and a cloud service for running them in the background at scale. For pagination, it also supports the infinite scrolling technique (which I see is used by this site). Source: over 1 year ago
  • Should I know Coding to start Web Scraping?
    There are many tools that allow you to build scrapers visually (without coding). I'm building https://datagrab.io, which is one of them. Check it out! Source: over 1 year ago
  • Tool for webscraping e-commerce websites
    I'm building https://datagrab.io, a no-code web scraping tool. I offer a Chrome extension for setting up your scrapers visually and a cloud service for running them in the background. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Zendesk and DataGrab.io, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Data Miner - Data Miner is a Google Chrome extension that helps you scrape data from web pages and into a CSV file or Excel spreadsheet.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Outscraper - Scrape Google Maps Places, Business Reviews, Photos, Play Market Reviews, and more. Get any public data from the internet by applying cutting-edge technologies. Web Tools & API's.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Web Scraper - Web site data extraction tool ⚒️