Software Alternatives, Accelerators & Startups

Zendesk VS Checkr

Compare Zendesk VS Checkr and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Checkr logo Checkr

Run background checks automatically and securely with Checkr's RESTful API
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Checkr Landing page
    Landing page //
    2023-07-08

Checkr

Website
checkr.com
Release Date
2014 January
Startup details
Country
United States
State
California
Founder(s)
Daniel Yanisse
Employees
250 - 499

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Checkr videos

Getting Started With Checkr

More videos:

  • Review - How do you consider information on a background report? - The Checkr Check-In

Category Popularity

0-100% (relative to Zendesk and Checkr)
Customer Support
100 100%
0% 0
HR
0 0%
100% 100
Help Desk
100 100%
0% 0
HR Tools
0 0%
100% 100

User comments

Share your experience with using Zendesk and Checkr. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Checkr

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Checkr Reviews

We have no reviews of Checkr yet.
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Social recommendations and mentions

Based on our record, Checkr should be more popular than Zendesk. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

Checkr mentions (12)

  • Ask HN: Who is hiring justice-impacted engineering
    As far as I'm aware, the state of play in tech is far more welcoming to formerly incarcerated people than this thread would imply. Justice Through Code at Columbia University is designed to place formerly incarcerated and criminal legal system-involved individuals in tech roles, and has had a lot of success placing its alumni at big tech companies [1]. And this is largely for entry-level tech workers. Checkr is a... - Source: Hacker News / 5 months ago
  • How do Criminal Record Checks work in Washington?
    Every couple of years, I have to do background checks on everyone that I am working with for a contract. We usually use CheckR (they were Goodhire until they were bought out). It costs a couple of hundred dollars and we get a printout that is accepted by the agency. It's more than just the State Patrol that we are sweeping. Source: almost 1 year ago
  • quasi-fired, can I apply for unemployment?
    I see what you’re saying. I thought you were suggesting the background check will contain a history of your past employment, as in if they used a background check service, like Checkr. Source: about 1 year ago
  • On line dating - costs
    Care.com users https://checkr.com/ for background checks. Source: about 1 year ago
  • I got deactivated for an annual/recurring/continupous background check but I live in California. Support even knows that I was not supposed to be deactivated but have not reactivated me what gives?
    Q: How and when does DoorDash run background checks on Dashers? A: DoorDash uses Checkr as its third-party provider to run secure background checks on all Dashers. DoorDash has always run background checks on applicants before clearing new Dashers to access the platform.  To ensure the continued safety and security of all members of its community, DoorDash will perform recurring background checks on active... Source: over 1 year ago
View more

What are some alternatives?

When comparing Zendesk and Checkr, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HireRight - HireRight provides on-demand employment screening solutions for a global customer base of organizations.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

GoodHire - GoodHire is an employment screening service with solutions for businesses of every size.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Sterling Talent Solutions - SterlingBackcheck provides background screening services.