Software Alternatives, Accelerators & Startups

Zendesk VS Cast

Compare Zendesk VS Cast and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Cast logo Cast

Record, edit, publish, and host your podcast
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Cast Landing page
    Landing page //
    2021-09-29

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Cast videos

The Cast of "Stranger Things” Review Retro Toys

More videos:

  • Review - Stranger Things Cast Reviews 80s Fads | Teen Vogue
  • Review - 2016 Cast Activa Sincere Review

Category Popularity

0-100% (relative to Zendesk and Cast)
Customer Support
100 100%
0% 0
Podcast Tools
0 0%
100% 100
Help Desk
100 100%
0% 0
Business & Commerce
0 0%
100% 100

User comments

Share your experience with using Zendesk and Cast. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Cast

Zendesk Reviews

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Cast Reviews

We have no reviews of Cast yet.
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Social recommendations and mentions

Zendesk might be a bit more popular than Cast. We know about 7 links to it since March 2021 and only 6 links to Cast. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

Cast mentions (6)

  • Best Zoom alternative for online recording?
    Cast is an online solution for podcasting and online recording. It records audio and video locally and syncs it to the cloud, which allows users not to worry about Internet connection failures and ensures high quality of the recorded content. The tool isn’t overloaded with features and isn't pricey. Source: over 1 year ago
  • Recording audio online !
    I use Cast. It's subscription but not too expensive. Source: about 2 years ago
  • How to Record a Podcast
    We’ve been using Cast (https://tryca.st/) for over a year now. We’ve tried some other options like zencastr which I’m not a fan of and local recording which didn’t work that great due to the age of my cohosts computer. Cast works really well and allows a cheap option for hosting and editing too. Although I actually use Descript and Audition for editing. Source: over 2 years ago
  • Recording remotely
    I used Castfor my last podcast and loved it. I thought the editing interface was kind of clunky, so there was a little work to do importing and exporting. But hosting with someone in another city plus having a guest in a third location worked great. Source: about 3 years ago
  • Im brand new
    For me, the biggest hurdle was figuring out hosting. I ended up going with a platform called CAST which folds a lot of things into one bundle. You can record, edit, host, and publish your podcast from that one location. Source: about 3 years ago
View more

What are some alternatives?

When comparing Zendesk and Cast, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Oracle SCM - Learn how Oracle Supply Chain Management (SCM) solutions can help drive innovation and turn traditional supply chains into integrated value chains.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Anchor.fm - Record bite-sized podcasts that anyone can join ⚓

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

SAP SCM - Run real-time operations with digital supply chain management (SCM) software that harnesses new technologies such as AI and the Internet of Things.