Software Alternatives, Accelerators & Startups

Zendesk VS Acuity

Compare Zendesk VS Acuity and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

Acuity logo Acuity

Looking for accounting for your SaaS company? We can help.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Acuity Landing page
    Landing page //
    2022-05-02

You need an expert who speaks your language. We’re fluent.

Whether you’re in the startup stage, the growth stage, or somewhere in between, we’re in the business of answering the specific needs of SaaS companies like yours.

Need to figure out CAC or LTV? Need to model out the next 24 months? Or just need some financial statements to get your taxes done? We work with hundreds of SaaS companies to keep them running smoothly.

Acuity

Website
acuity.co
$ Details
freemium $449.0 / Monthly (Get your time back with personalized weekly bookkeeping support)
Release Date
2004 August

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Acuity videos

Acuity Scheduling Review & Best Practices for Using an Appointment Scheduling App

More videos:

  • Review - Acuity Review - with Tom Vasel
  • Review - Appointment Setting Software Review - Acuity vs Calendly

Category Popularity

0-100% (relative to Zendesk and Acuity)
Customer Support
100 100%
0% 0
Appointments and Scheduling
Help Desk
100 100%
0% 0
Accounting
0 0%
100% 100

User comments

Share your experience with using Zendesk and Acuity. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Acuity

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Acuity Reviews

Top 10 Shedul Alternatives for Successful Salon Management
Acuity accommodates all the worthy features that can assist the Salon to boost their business and manage their admin tasks so that you can focus on the other core operations and give excellent assistance to your customers. Check out its key features below:
Source: salonist.io

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
View more

Acuity mentions (0)

We have not tracked any mentions of Acuity yet. Tracking of Acuity recommendations started around Mar 2021.

What are some alternatives?

When comparing Zendesk and Acuity, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Bench - Bench is the online bookkeeping service.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Pilot - Focus on your business, knowing that our expert bookkeepers, aided by software superpowers, are taking care of your books.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Letsfind - Letsfind is a fast, easy-to-use, ad-free way to create online (meeting) polls.