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Zendesk Support VS Airchat

Compare Zendesk Support VS Airchat and see what are their differences

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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk Support logo Zendesk Support

Social Customer Support and Help Desk and Ticketing

Airchat logo Airchat

A better alternative to Drift chatbots. Finally! 🤖
Not present
  • Airchat Landing page
    Landing page //
    2023-09-13

Zendesk Support videos

+ Add

Introduction to Zendesk Support (for beginners)

Airchat videos

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AirChat FREE Bluetooth Messaging! No wifi or signal Needed!

Category Popularity

0-100% (relative to Zendesk Support and Airchat)

Zendesk Support

Airchat

Customer Support
72 72%
Customer Support
28% 28
CRM
34 34%
CRM
66% 66
Help Desk
84 84%
Help Desk
16% 16
Customer Service
100 100%
Customer Service
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk Support and Airchat

Zendesk Support Reviews

The Best Help Desk Software in 2020
Zendesk offers a variety of help desk solutions, but some of them can be broken out into individual packages. For example, the Zendesk Support option gives support teams custom ticketing fields, mobile and web interfaces, SLA management, and multilingual support. Essentially, a ticketing system. In order to add live chat and messaging, you need to also subscribe to Zendesk...
Source: www.jitbit.com
Best helpdesk software of 2020: for ticketing and support
Zendesk Support is a software package that provides organization to put a variety of customer support interactions in one accessible database. It has the features for an efficient workflow, including web widgets, the ability to search a customer’s history, and predefined ticket responses. Another standout feature is integrated surveys for customer satisfaction ratings,...
Source: www.techradar.com
5 Amazing Help Desk Apps That Will Help You Scale Your Customer Support
Next up, we have Zendesk Support. This is a popular help desk app, and it’s used by major companies such as Uber, Squarespace, Fossil, and Vimeo. The big selling point is better integration with your other departments. When you combine it with the other tools provided by Zendesk, you can focus more on customer experience rather than just ticket support. That being said, even...
Source: www.ltvplus.com

Airchat Reviews

We have no reviews of Airchat yet.
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What are some alternatives?

When comparing Zendesk Support and Airchat, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zoho Desk - Industry's first context-aware Helpdesk Software

HelpSpace - The team inbox with super powers

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Drift - A messaging app that helps you grow your business.

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