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Zen Planner VS CloudCall

Compare Zen Planner VS CloudCall and see what are their differences

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Zen Planner logo Zen Planner

Zen Planner's fitness membership management software helps you grow your box, gym or studio with scheduling, automated billing & more. Try it now for free!

CloudCall logo CloudCall

Communication software for your CRM
  • Zen Planner Landing page
    Landing page //
    2023-10-15
  • CloudCall Landing page
    Landing page //
    2023-10-20

CloudCall is the only communications software dedicated to businesses who use CRMs. By capturing all calls and communications, and saving them into the CRM contact records, CloudCall helps businesses make more insightful decisions, stay in control of teams working from anywhere, and get more done faster.

Let data drive your business Capture data from your communications, surface key insights, and automate key workflows. Saving time, increasing efficiency and profits.

Get more control Keep everything in your CRM and see how your teams are doing from anywhere.

Boost productivity and profits Make more placements, close more deals, get more done faster, with Click-to-call, Power Dialler and Automated workflows.

Be a team, wherever you are Working on the go… everyone’s doing it. And with CloudCall, you can do it without sacrificing the quality of your work. We designed our platform for busy teams on the go, so you’ll never miss a connection, and all activities will be synced to your CRM records, no matter where you are.

With the deepest and most advanced integration on the market, we bring people and technology closer together.

CloudCall. The closer the better.

Zen Planner features and specs

  • Comprehensive Member Management
    Zen Planner offers robust member management features, including attendance tracking, automated billing, and communication tools, enabling seamless interaction with gym members and improving operational efficiency.
  • Integrated Payment Processing
    The platform supports integrated payment processing, allowing gyms and fitness studios to handle transactions, such as membership fees and merchandise purchases, directly through the software, reducing the need for external payment solutions.
  • Customizable Calendars and Scheduling
    Zen Planner provides highly customizable calendars and scheduling features, which allow users to manage classes, events, and appointments efficiently while providing flexibility to adapt to different types of fitness programs.
  • Mobile App Accessibility
    The accompanying mobile app offers convenience by allowing members and staff to access schedules, manage bookings, and track workouts on the go, enhancing user engagement and satisfaction.
  • Reporting and Analytics
    Zen Planner includes comprehensive reporting and analytics tools that help fitness businesses track key performance metrics, understand trends, and make data-driven decisions to grow their operations.

Possible disadvantages of Zen Planner

  • Complexity for New Users
    The extensive features and customization options can make the platform overwhelming for new users, requiring a steep learning curve to navigate and utilize effectively.
  • Pricing Structure
    Zen Planner's pricing may be considered high for smaller gyms or fitness studios, potentially posing a financial burden for those on tighter budgets.
  • Customer Support
    Some users have reported mixed experiences with customer support, indicating that response times and the quality of assistance may vary, affecting the overall user experience.
  • Limited Integration Options
    While Zen Planner offers several built-in features, its integration options with other third-party applications can be limited, which may be a drawback for businesses relying on multi-platform ecosystems.
  • Occasional Software Bugs
    Users have occasionally encountered software bugs and glitches, which can disrupt daily operations and require time-consuming troubleshooting to resolve.

CloudCall features and specs

  • CRM Integration
  • Softphone
  • Inbound Calls Unlimited
  • Dedicated Direct Line Number
  • IVR
  • Call Recording
  • Click to Call
  • Mobile App
  • Queue Callback
  • Local Presence
  • Outbound Display DDis Pack
  • In-Call Consent
  • Power Dialler
  • Voicemail Drop

Analysis of Zen Planner

Overall verdict

  • Zen Planner is considered a good choice for fitness businesses looking for an all-in-one software solution to manage their operations efficiently. Its ease of use and robust feature set make it a preferred option for many small to medium-sized businesses.

Why this product is good

  • Zen Planner is often praised for its user-friendly interface and comprehensive features tailored for fitness businesses, such as gyms and yoga studios. It offers tools for scheduling, membership management, billing, and reporting, which can streamline operations and enhance customer experience.

Recommended for

    Zen Planner is recommended for small to medium-sized fitness studios, gyms, yoga classes, martial arts schools, and other similar businesses that need a reliable and comprehensive management solution to handle scheduling, memberships, billing, and other operational needs.

Analysis of CloudCall

Overall verdict

  • For businesses seeking a unified communication solution integrated with their existing CRM systems, CloudCall is a solid choice. It excels in providing a comprehensive suite of tools that enhance communication efficiency and data management capabilities. However, potential users should consider their specific CRM compatibility and assess whether the features align with their business needs. The overall feedback from users is generally positive.

Why this product is good

  • CloudCall is known for integrating seamlessly with various CRM systems, offering a range of communication tools such as voice calls, SMS, and instant messaging. It aims to centralize customer communications, enhance productivity, and improve data accessibility, making it easier for businesses to manage their client interactions directly within their CRM. Users appreciate its user-friendly interface, robust feature set, and the ability to streamline communication processes.

Recommended for

    CloudCall is recommended for small to medium-sized businesses that rely heavily on CRM systems for customer relationship management and want to enhance their communication processes. It is particularly beneficial for sales teams, customer service departments, and recruitment agencies that need to maintain a high volume of client interactions and prefer having all communication tools integrated within their CRM platform.

Zen Planner videos

+ Add

Zen Planner Product Demo

More videos:

  • Tutorial - Zen Planner Member App Tutorial
  • Review - Year in Review: Zen Planner's 2019 Features and Releases

CloudCall videos

+ Add

Change is Exciting

More videos:

Category Popularity

0-100% (relative to Zen Planner and CloudCall)

Zen Planner

CloudCall

Membership Management
100 100%
Membership Management
0% 0
VoIP
0 0%
VoIP
100% 100
Appointments and Scheduling
100 100%
Appointments and Scheduling
0% 0
Communication
0 0%
Communication
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zen Planner and CloudCall

Zen Planner Reviews

Top 15 Gym Membership Software To Consider In 2025
If you run a martial arts dojo, CrossFit box, or community-driven fitness club, Zen Planner may be your ideal partner. Its roots are in the high-engagement, high-retention fitness space, gyms where the bond between members and coaches is strong. That’s why Zen Planner goes deep on attendance tracking, belt and skill progression, and community engagement tools that standard...
Source: gymroute.com
What Is The Best Gym Software For 2025?
1. GymRoute – the best gym software of 2025 (top pick)2. Exercise.com – the most customisable platform3. Mindbody – best for wellness and hybrid studios4. Glofox – best for boutique fitness studios5. Zen Planner – best for automated billing & performance tracking6. Wodify – best for functional fitness and crossfit boxes7. PushPress – best free tier for new or small gyms8....
Source: gymroute.com
15 Best CRM Tools for Gyms and Fitness Studios - Management Software for Gyms, Training Centers & Studios | FLiiP
Payment processing is included in the total monthly price when using the Zen Planner preferred payment processor.
Source: myfliip.com

CloudCall Reviews

Best Call Center Software: The Complete List (2020 Update)
CloudCall provides the leading software and telecommunications solution which helps business enhance their communications. By integrating phone communications directly into your CRM, CloudCall optimizes businesss relationships with its candidates and clients, while maximizing the power of the CRM system. Call functionality and data is now easily accessible from one system...
Source: biz30.timedoctor.com

What are some alternatives?

When comparing Zen Planner and CloudCall, you can also consider the following products

MINDBODY - Find and book fitness and beauty classes near you.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Kajabi - Kajabi is the only Knowledge Commerce platform today with everything you need to market, sell, and deliver your knowledge online.

CallHub - Predictive Call Center, Voice and Text Broadcasting app

Club OS - Club OS allows health clubs to decrease costs, increase revenues, improve employee performance, and enhance the member experience.

Vonage - Vonage is a cloud-based all-in-one VoIP software solution designed for multiple industries such as accounting, healthcare, finance and marketing etc.

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