Software Alternatives, Accelerators & Startups

Zabbix VS CliPlace

Compare Zabbix VS CliPlace and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Zabbix logo Zabbix

Track, record, alert and visualize performance and availability of IT resources

CliPlace logo CliPlace

Customer Self-Service Portal for HubSpot
  • Zabbix Landing page
    Landing page //
    2024-10-02
  • CliPlace Landing page
    Landing page //
    2022-09-13

The customer self-service portal for HubSpot allows customers to manage tickets themselves, view change history, and add notes to tickets. Our customer portal is a convenient tool that improves the quality of support.

Zabbix

Website
zabbix.com
Pricing URL
-
$ Details
free
Platforms
-
Release Date
-
Startup details
Country
Latvia

Zabbix features and specs

  • Open-source
    Zabbix is free and open-source, allowing for extensive customization and modification to meet specific needs without licensing costs.
  • Scalability
    Zabbix can handle a large number of devices and data points, making it suitable for both small businesses and large enterprises.
  • Comprehensive Monitoring
    Zabbix offers a wide range of monitoring capabilities including servers, networks, cloud services, and applications.
  • Alerting and Notification
    It provides robust alerting mechanisms, allowing notifications via email, SMS, and other methods.
  • Flexible Configuration
    The system allows for detailed and flexible configuration, accommodating various specific monitoring requirements.
  • Extensive API
    Zabbix comes with a comprehensive API that allows for integration with third-party tools and custom automation scripts.
  • Strong Community Support
    As an open-source project, Zabbix has a strong community that can provide support and share best practices.

Possible disadvantages of Zabbix

  • Complex Setup and Configuration
    Initial setup and configuration can be complicated and time-consuming, often requiring a steep learning curve.
  • Resource Intensive
    Zabbix can be resource-intensive, particularly on the database side, which might require substantial hardware resources for large deployments.
  • User Interface
    The user interface is considered less modern and user-friendly compared to some commercial alternatives.
  • Documentation
    While comprehensive, the documentation can sometimes be difficult to navigate for new users.
  • Maintenance Effort
    Ongoing maintenance, such as updates and troubleshooting, can be labor-intensive.
  • Dependency on MySQL
    The heavy reliance on MySQL databases can be a disadvantage for users preferring other database technologies.
  • Initial Costs for Large Scale Deployments
    Although the software is free, the costs associated with setting up and maintaining the necessary infrastructure and hardware can be significant, especially for larger deployments.

CliPlace features and specs

  • Notifications
    Notification of ticket status changes or added comments from the support team
  • Customer portal
    Personal account of the client with the maximum information on his tickets, contracts, knowledge base
  • ะกreation and management of tickets
    Ability for the client to manage his tickets and add notes
  • Knowledge Base in Context
    Educate your customers with right content in right time
  • Access management
    Grant access to all your contacts or select chosen
  • Communication history
    Customer personal portal with communication history

Analysis of Zabbix

Overall verdict

  • Zabbix is generally considered a good choice for organizations looking for a comprehensive and scalable monitoring solution. Its open-source nature means it doesnโ€™t involve direct licensing costs, though it may require investment in resources to set up and maintain.

Why this product is good

  • Zabbix is known for being a robust open-source monitoring solution that provides extensive features for monitoring networks, servers, applications, and cloud resources. It offers real-time monitoring, alerting, reporting, and visualization functionalities. The flexibility to configure custom metrics and alerts makes it suitable for diverse monitoring scenarios. Additionally, Zabbix's capability to integrate with other IT systems and support for a wide range of devices adds to its appeal.

Recommended for

    Zabbix is recommended for IT departments in medium to large enterprises that need detailed infrastructure monitoring and have the technical expertise to customize and maintain the system. It's also suitable for environments where open-source tools are preferred and where extensive customization of monitoring configurations is necessary.

Zabbix videos

An overview of Zabbix 4.0 and how we are using it.

More videos:

  • Review - Zabbix Monitoring Solution - Overview
  • Review - ZABBIX Network Discovery For Dynamic Deployments

CliPlace videos

No CliPlace videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Zabbix and CliPlace)
Monitoring Tools
100 100%
0% 0
Customer Service
0 0%
100% 100
Log Management
100 100%
0% 0
Help Desk And Ticketing
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zabbix and CliPlace

Zabbix Reviews

  1. Stan
    ยท Founder at SaaSHub ยท
    Indispensable

    Zabbix has been part of my toolbox for quite some time. I can easily say it's an indispensable tool for me now.

    Managing a dozen servers without Zabbix would be unimaginable. I'm monitoring all of this: CPU, Memory, Hard-drives, website response times, downtime. The UI might be a bit "old school", but everything works flawlessly.

    With regards to hard-drive monitoring, I love the machine learning option that allows you to "predict" the number of days before running out of space. That's quite helpful, as I've got some of my servers down due to running out of space multiple times in the past (before I was using Zabbix).

    ๐Ÿ‘ Pros:    Open-source|It can monitor everything
    ๐Ÿ‘Ž Cons:    The ui is a bit unintuitive in some cases

Top Datadog Competitors and Alternatives in 2025
Zabbix is an open-source, cloud-based monitoring software suite that monitors and manages IT resources like servers, virtual machines, networks, and applications. Zabbix supports both agent-based and agentless Monitoring, which allows users to choose the most suitable approach for their environment.
Source: www.atatus.com
Self Hosting Like Its 2025
If youโ€™re looking for straightforward monitoring and the thought of setting up a full Zabbix or Grafana stack seems daunting, this software is a real lifesaver. With just one deployment, you can monitor your services and receive notifications through a wide variety of channels includingโ€ฆ
Source: kiranet.org
11 Best Nagios Alternatives (Free & Open Source) in 2024
Unlimited scaling: Zabbix is a flexible software that lets you monitor anything you want. It is highly scalable as it helps you manage both multi-tenant enterprise environments and your home.
Source: www.guru99.com
The Best Nagios Alternatives for Server, Application and Network Monitoring
Zabbix is a very strong competitor to Nagios and its development is very encouraging. Zabbix is completely free to use, which makes it a competitor to Nagios Core. Zabbix beats Nagios in the free monitoring market because it has a good frontend, which Nagios Core lacks and it also provides NetFlow monitoring, which isnโ€™t present in Nagios Core โ€“ that is a separate paid...
The 10 Best Nagios Alternatives in 2024 (Paid and Open-source)
Zabbix, a widely adopted open-source monitoring tool, offers a range of practical features. It allows you to monitor various aspects of your system, including transactions, application performance, and real browser monitoring. With ready-to-use templates for different servers and operating systems, Zabbix simplifies the monitoring process.
Source: betterstack.com

CliPlace Reviews

  1. Issa
    ยท CCO at MagneticOne ยท
    CliPlace helps me improve customer support

    We set a goal to increase the level of customer support. After customer surveys, we realized that they need to be aware of their own tickets. This feature is absent in HubSpot. We found an alternative - CliPlace ticket portal. This contributes greatly to our goal.

    ๐Ÿ‘ Pros:    ะกustomer ticket management|Access settings|Quick update|Ticket reply and commenting|Upload attachments|Branding portal
    ๐Ÿ‘Ž Cons:    Few access configurations|Without deals control|Slow support|Unfinished knowledge base

Social recommendations and mentions

Based on our record, Zabbix seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zabbix mentions (5)

  • Learning Resources
    Official Zabbix trainings, documentation on zabbix.com ? Source: almost 4 years ago
  • zabbix installation
    Hallo, do you know a howto to install zabbix on an ubuntu 20.04 ? I tried the manuals from zabbix.com for MySQL Apache but it didn't work. Source: about 4 years ago
  • How I am getting experience as a linux admistrator (Follow Up)
    He suggested that I indeed should set up a home-lab. To be specific he said that I should create a minimal install of Centos 8 and install zabbix server on it (https://zabbix.com) and monitor a whole bunch of other VMs, services and stuff.. He said that I should set up a variety of VMs and also maybe host a website on one of them. And then if I was able to do that, I could help to share a load of zabbix related... Source: over 4 years ago
  • Ubuntu Impish 21.10 / Zabbix 6.0 LTS
    This is a fresh 21.10 install, using the install repo as detailed on the zabbix.com download page. Source: over 4 years ago
  • One dev conference speaker's family member died, need your help to fill the speaking slot on Nov 27/28
    Well, if you can't find anyone, I am more than happy to fill the slot with something regarding Zabbix - just let me know ;). Source: over 4 years ago

CliPlace mentions (0)

We have not tracked any mentions of CliPlace yet. Tracking of CliPlace recommendations started around Mar 2021.

What are some alternatives?

When comparing Zabbix and CliPlace, you can also consider the following products

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

HelpJuice - Helpjuice offers powerful, easy-to-use knowledge base software designed to help teams reduce support emails by up to 50%, improve internal collaboration, and create happier customers. It's trusted by companies worldwide to streamline knowledge sharin

Microsoft System Center - Microsoft System Center provides solutions to simplify the deployment, configuration, management, and monitoring of the infrastructure.

HiOperator - HiOperator is a virtual assistant that answers phone calls, chats with customers, provides in-app help, takes orders, and provides support.

NewRelic - New Relic is a Software Analytics company that makes sense of billions of metrics across millions of apps. We help the people who build modern software understand the stories their data is trying to tell them.

Hypetrain.io - Launch and execute influencer marketing campaigns