Yousician Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Yousician mentions (14)

• I just can't play chords by ear

  Have you ever tried https://yousician.com/ It teaches you the basics, scales, chords and everything in between plus you can learn popular tracks at your pace and the program adapts to your skill level. They have a free trial. I use it to learn piano and ukulele. Just sign up, download their app on your laptop, phone or tablet (the bigger the display the better) and place that device near the instrument you are... Source: 12 months ago

• Piano learning with midi software

  Https://yousician.com is the big I know of. It's not bad, expensive though. Source: over 1 year ago

• Learning an instrument to help with musicality ?

  YES! Learning any kind of instrument will help. I started learning the guitar last Feb. With this app https://yousician.com/ It's great because it will help you see if your timing is correct. They don't offer drums but they do have singing or even learning ukulele would help and isn't as expensive as buy a guitar. Source: over 1 year ago

• Any hobbies or interests that help improve our brain?

  Have you tried yousician? ( Not for all instruments). Source: over 1 year ago

• Any practice software/apps that work like Rock Band?

  Apologies in advance if this question is dumb or makes no sense. I saw an ad this morning for Yousician, and realized how much I missed having Rock Band as a direct “play along” type practice system. Does anything like this exist? Ideally something I can plug an e-kit into for feedback - you know, like how Rock Band worked. Source: over 1 year ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago