Software Alternatives, Accelerators & Startups

YOURLS VS Intercom

Compare YOURLS VS Intercom and see what are their differences

YOURLS logo YOURLS

YOURLS is a website that contains all the tools you need to create and launch your very own URL shortener. URL shorteners like bitly or TinyURL are fine for public use, but they offer limited options in terms of URL customization.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • YOURLS Landing page
    Landing page //
    2023-03-18
  • Intercom Landing page
    Landing page //
    2023-07-05

YOURLS

Website
yourls.org
Pricing URL
-
$ Details
Release Date
-

Intercom

$ Details
-
Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

YOURLS videos

How to make a URL Shorter with YOURLS

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to YOURLS and Intercom)
Link Management
100 100%
0% 0
Customer Support
0 0%
100% 100
URL Shortener
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare YOURLS and Intercom

YOURLS Reviews

11 Best Bitly Alternatives & Similar URL Shorteners
Yourls is a lightweight software to install regardless of the many features you have to enhance your campaign. It will be worth your efforts to try this platform in the first place.
Top 8 Alternatives of Bit.Ly in 2023
YOURLS URL shortenerEmail Verification Tools, Features and Comparison of top five ServicesEmail Verification Tools can be game-changing for your business operation. But not knowing how to purchase them will be a blunder. Learn how to select one for your business.StartupTalkyAnsh MehreyConclusionFAQsIs there a free alternative to Bit.ly?Does Google have a URL shortener?How do...
The 8 Best Alternatives to Google URL Shortener
Yourls, which is an acronym for "your own URL shortener," is exactly that—a service your run on your own server. Similar to Polr, Yourls is free and open-source. With Yourls, you can choose whether your links will be public or private. It includes bookmarklets, which let you turn a long URL into a short one from your web browser in just one click. By default, the tool...
Source: zapier.com

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Based on our record, YOURLS should be more popular than Intercom. It has been mentiond 21 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

YOURLS mentions (21)

  • Raindrop.io: cross-platform, collaborative bookmark manager
    This is what I use and like: https://yourls.org. - Source: Hacker News / 6 months ago
  • Ask HN: Building a url shortner, similar to bitly, can I make it profitable?
    Similar to...? https://yoslash.com/ Personally I just use https://yourls.org/. - Source: Hacker News / about 1 year ago
  • self-hosted url shorter with device targeting
    YOURLS has a "detect-mobile-device" plugin. Is that what you were looking for? Source: about 1 year ago
  • Tool/solution to "masquerade" or encode/decode part of the url to avoid showing subpaths details (f.e: myDomain.tld/myFolder/MyFile should became myDomain.tld/casualStringGeneratedAndMappedByTheTool) ?
    You will need to implement the YOURLS URL Shortener (https://yourls.org) and then implement the following YOURLS Plug-in - https://github.com/peterberbec/yourls-keyword_charset_length (Keywords, Charset & Length). Source: over 1 year ago
  • How create Short Links from my main domain name?
    Personally I would use something like this, although it does require a database. https://yourls.org/. Source: over 1 year ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing YOURLS and Intercom, you can also consider the following products

Bitly - Get the most out of your social and online marketing efforts. Own, understand and activate your best audience through the power of the link with Bitly Enterprise.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Polr - An open source URL shortener. A great non-profit and free alternative to bit.ly, TinyURL, or goo.gl.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

TinyURL - Are you sick of posting URLs in emails only to have it break when sent causing the recipient to...

Drift - A messaging app that helps you grow your business.