Yespo VS Freshdesk
Compare Yespo VS Freshdesk and see what are their differences
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management
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eSputnik is a marketing automation system trusted by more than 30 thousand loyal customers worldwide to send more than a billion emails every month. eSputnik helps marketing professionals to focus on their marketing tasks and to achieve their business goals without having to spend time on mundane operational chores. eSputnik brings value to the clients with a comprehensive set of features, balanced with ease of use and reasonable pricing options. The list of features includes multi-channel interactions, complex communication workflows, and dynamic product recommendations, as well as analytics reports on subscriber behavior, such as RFM analysis, cohort analysis, cluster analysis, performance reports for each particular segment, and much more. In addition to that, eSputnik offers more than a dozen AI-powered features to streamline marketing processes. All the features are designed to meet the real needs of the clients, to name a few: to create automated marketing messages without having to seek help from the IT department, to take advantage of multiple marketing channels targeting specific customers, to back up decisions with actionable automated reports. eSputnik discovers and invents something new every day in aim to bring businesses and their customers even closer together. At the same time, eSputnik remains an easy-to-use tool providing a fast and reliable way to deliver messages to your customers’ Inbox.
YespoFreshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be a lot more popular than Yespo. While we know about 12 links to Freshdesk, we've tracked only 1 mention of Yespo. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
More sophisticated tools come with dozens of templates perfect for any occasion. You pick the right one, adjust it to your needs, and preview and download the entire HTML code. Then you follow the instructions above to send it with Gmail or use any other client or email service provider (ESP) like eSputnik, GetResponse etc. Most of these tools run on a freemium model, letting you try some basic templates for free... - Source: dev.to / over 1 year ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
ActiveCampaign - Integrated email marketing, marketing automation, and small business CRM. Send beautiful newsletters, setup behavioral based automations, and benefit from sales automation.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
HubSpot Marketing Hub - HubSpot is a cloud-based inbound marketing software that allows businesses to transform the way that they market online.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Marketo - Marketo's powerful marketing automation software helps marketers master the art & science of digital marketing to engage customers and prospects.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.