Software Alternatives, Accelerators & Startups

yEd VS Userback

Compare yEd VS Userback and see what are their differences

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yEd logo yEd

yEd is a free desktop application to quickly create, import, edit, and automatically arrange diagrams. It runs on Windows, Mac OS X, and Unix/Linux.

Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.
  • yEd Landing page
    Landing page //
    2022-07-16
  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโ€™s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

yEd

Website
yworks.com
Pricing URL
-
$ Details
-
Platforms
-
Startup details
Country
Germany

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

yEd features and specs

  • User-Friendly Interface
    yEd offers a clean, intuitive interface that makes it easy for users to get started and create diagrams without a steep learning curve.
  • Versatile Diagram Types
    The software supports a wide range of diagram types including flowcharts, UML diagrams, network diagrams, and more, making it versatile for different needs.
  • Automatic Layouts
    yEd provides several powerful automatic layout algorithms that can quickly arrange complex diagrams into clear structures.
  • Cross-Platform
    yEd is compatible with multiple operating systems such as Windows, macOS, and Linux, providing flexibility for users across different platforms.
  • Free to Use
    yEd is free to download and use, which makes it an attractive option for individuals and organizations with budget constraints.

Possible disadvantages of yEd

  • Limited Collaboration Features
    yEd lacks built-in real-time collaboration features, which can be a disadvantage for teams needing to work simultaneously on the same diagram.
  • No Mobile Version
    There is no mobile version of yEd, which limits its usability for users who prefer creating diagrams on tablets or smartphones.
  • Steep Learning Curve for Advanced Features
    While the basic features are user-friendly, some of the more advanced functionalities can have a steep learning curve and may require time to master.
  • Limited Integration Options
    yEd does not offer extensive integration options with other productivity tools or software, which can be a drawback for users looking for a more connected workflow.
  • Occasional Performance Issues
    Users have reported occasional performance issues, especially when dealing with very large and complex diagrams.

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Analysis of yEd

Overall verdict

  • yEd is a good choice for users looking for a robust and versatile diagramming solution. Its free availability and rich features make it a strong contender among diagramming tools.

Why this product is good

  • yEd is considered a powerful diagramming tool because it offers an extensive range of features like automatic layout algorithms, various diagram types, easy-to-use interface, and cross-platform compatibility. It is especially appreciated for its ability to handle large data sets and produce clear, understandable visual representations quickly.

Recommended for

  • Business professionals who need to create organizational charts or flowcharts
  • Software developers who design complex system architectures
  • Researchers and analysts visualizing large data sets
  • Educators preparing educational materials
  • Students managing complex information for projects

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

yEd videos

yEd Graph Editor in 90 seconds

More videos:

  • Tutorial - yED Graph Editor Tutorial - Make flowcharts, trees, graph Freeware.

Userback videos

Userback Explainer Video

Category Popularity

0-100% (relative to yEd and Userback)
Diagrams
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Flowcharts
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100

Questions & Answers

As answered by people managing yEd and Userback.

What makes your product unique?

Userback's answer:

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer:

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe the primary audience of your product?

Userback's answer:

Userbackโ€™s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer:

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare yEd and Userback

yEd Reviews

Best 7 Free Online XMind Alternatives for Windows
Another excellent tool that you can use for common and complex visual illustration is yEd. This aims to help users in terms of creating diagrams like UML, flowcharts, network diagram, org chart, and other process illustrations. With this XMind free alternative, you will find every icon and symbol you need for the aforementioned diagrams. On the other hand, users are...
Source: gitmind.com
40 Open Source, Free and Top Unified Modeling Language (UML) Tools
yEd is a desktop application that can be used to quickly and effectively generate high-quality diagrams. Users can create diagrams manually, or import their external data for analysis. yEdโ€™s automatic layout algorithms arranges even large data sets with just the press of a button. yEd is freely available and runs on all major platforms: Windows, Unix/Linux, and Mac OS X.With...

Userback Reviews

We have no reviews of Userback yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Userback seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

yEd mentions (0)

We have not tracked any mentions of yEd yet. Tracking of yEd recommendations started around Mar 2021.

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: about 3 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: almost 4 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: almost 4 years ago

What are some alternatives?

When comparing yEd and Userback, you can also consider the following products

draw.io - Online diagramming application

Marker.io - Visual feedback and bug reporting tool for websites

LucidChart - LucidChart is the missing link in online productivity suites. LucidChart allows users to create, collaborate on, and publish attractive flowcharts and other diagrams from a web browser.

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

OmniGraffle - OmniGraffle is for creating precise graphics like website wireframes, an electrical system designs, or mapping out software class.

BugHerd - BugHerd: The Website Feedback Tool for Agencies