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Xodo VS Freshdesk

Compare Xodo VS Freshdesk and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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  2. » Videos
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Xodo logo Xodo

Try easy-to-use PDF tools that keep your documents safe. Work with your important files across all platforms and devices with the ultimate all-in-one document solution. Your productivity lives at Xodo!

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Visit Website
  • Xodo Xodo.com Homepage
    Xodo.com Homepage //
    2023-12-22
  • Xodo Xodo Tools
    Xodo Tools //
    2023-12-22
  • Xodo Xodo Drive
    Xodo Drive //
    2023-12-22
  • Xodo Xodo PDF Editor
    Xodo PDF Editor //
    2023-12-22
  • Xodo Xodo DOCX Editor
    Xodo DOCX Editor //
    2023-12-22

Xodo gives you 30+ secure and reliable tools to work with PDFs, images, and Office files on the web, Windows, Android, and iOS.

View, edit, annotate your PDFs You can quickly take notes, highlight and annotate your document all while having the best viewing experience.

Edit DOCX online without Word Easily edit and update your Word documents directly in your browser with our DOCX editor.

Convert your documents Choose from a long list of powerful conversion tools where you can quickly convert multiple documents at a time.

Edit, crop, merge and much more Use our PDF manipulation capabilities which let you crop, merge and delete pages from your PDF.

Fill in all your PDF forms right here Leave the pen behind. Create, fill in and sign all your forms using our intuitive, easy-to-use tools.

A powerful e-signature solution Xodo Sign electronic signature solution lets you securely share, approve, deliver and sign documents online easily and in seconds.

Xodo is powered by proven Apryse document processing technology that enables leading global companies to easily view, edit, convert, and sign documents within their workflows.

Start Free Trial today and gain access to secure and innovative document processing tools!

  • Freshdesk Landing page
    Landing page //
    2022-01-28

Xodo

Website
xodo.com
Pricing URL
Official Xodo Pricing
$ Details
paid Free Trial $12.99 / Monthly (Xodo Pro subscription, 1 user, all platforms included)
Platforms
Web Browser Windows iOS Android
Release Date
2023 March
Edit details

Freshdesk

Website
freshworks.com
Pricing URL
Official Freshdesk Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Xodo features and specs

  • PDF Editor: Yes
  • Merge PDF: Yes
  • Edit PDF Text: Yes
  • PDF to Word: Yes
  • Crop PDF: Yes
  • PDF to Excel: Yes
  • PDF to PDF/A: Yes
  • Compress PDF: Yes
  • Delete PDF Pages: Yes
  • Redact PDF: Yes
  • PDF to HTML: Yes
  • Split PDF: Yes
  • JPG to PDF: Yes
  • PDF to Text: Yes
  • PDF to JPG: Yes
  • HEIC to JPG: Yes
  • Flatten PDF: Yes
  • Compare PDF: Yes
  • Word to PDF: Yes
  • Sign PDF: Yes
  • DOCX Editor: Yes
  • PNG to PDF: Yes
  • Excel to PDF: Yes
  • Annotate PDF: Yes
  • Fill PDF Form: Yes
  • OCR Converter: Yes
  • PDF to PNG: Yes
  • PDF to PowerPoint: Yes
  • PDF Reader: Yes
  • HEIC to PDF: Yes
  • HEIC to PNG: Yes
  • MS Office Reader: Yes
  • PowerPoint to PDF: Yes

Freshdesk features and specs

No features have been listed yet.

Xodo videos

+ Add

Xodo the best application to read, annotate and highlight PDF files on a Windows Tablet

More videos:

  • Tutorial - Xodo Tutorial 1
  • Review - Xodo and iPad for Digital Planning?

Freshdesk videos

+ Add

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to Xodo and Freshdesk)

Xodo

Freshdesk

PDF Tools
100 100%
PDF Tools
0% 0
Customer Support
0 0%
Customer Support
100% 100
PDF Editor
100 100%
PDF Editor
0% 0
Help Desk
0 0%
Help Desk
100% 100

Questions and Answers

As answered by people managing Xodo and Freshdesk.

What makes your product unique?

Xodo's answer

DOCX Editor: Edit DOCX files directly in your browser - no Microsoft Word needed!

HEIC Converter: Convert Apple's image file format to JPG, PNG, and PDF.

Cross-Platform: Use the same Xodo account on the web (in-browser), Windows, Android, and iOS apps.

User comments

Share your experience with using Xodo and Freshdesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Xodo and Freshdesk

Xodo Reviews

10 Best PDF Expert Alternatives for Various Tasks in 2022
Verdict: There are two versions of Xodo, a downloadable and web-based one, so you can always get access to your docs from any device, not only from a Mac, as in the case with PDF Expert. The software is based on advanced PDFTron technology and, hence, smooth working counts as guaranteed, even by the handling of significantly large files.
Source: fixthephoto.com
30 Best Adobe Acrobat Alternatives in 2020
Using Xodo, you can make changes, annotate, sign, and share PDF file on computer, web, and mobile. This software makes working with PDF file easy. Intuitive design of this software allows you to focus on the content. It is designed for highlighting text written in the documents.
Source: www.guru99.com

Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com
11 Best Customer Service Software & Apps You Need in 2022
Freshdesk is another leading customer service software provider with robust features such as omnichannel service, shared inbox, and chatbots. Launched in 2010, Freshdesk now has more than 50,000 customers, including 7-Eleven, The University of Sydney, and Bridgestone.
Source: krisp.ai
10 Best Call Center Software (December 2022)
Freshdesk’s Contact Center (formerly known as Freshcaller) is built especially for smaller businesses, and it shows in its pricing structure but also in its limitations. To be fair, Freshdesk offers a lot of features even in its low-tier plans. We focused on Freshdesk Omnichannel plans, and the lowest tier gives you all the features in the basic Growth plan, such as voice...
Source: www.forbes.com
Top IT Management Software 2021
Additionally, Freshdesk offers an AI chat option, so your customers and employees help themselves and reduce the time your agents have to spend with them. Their Freddy AI solution delivers automatic and precise answers to questions for faster resolutions. In the knowledge base, Freshdesk provides automatic suggestions to help clients and team members find answers faster.
Source: www.itbusinessedge.com

Social recommendations and mentions

Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Xodo mentions (0)

We have not tracked any mentions of Xodo yet. Tracking of Xodo recommendations started around Mar 2021.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing Xodo and Freshdesk, you can also consider the following products

Foxit Reader - Foxit Reader is a free and light-weight multi-platform PDF document viewer.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Sumatra PDF - Sumatra PDF is a slim PDF/DjVu/EPUB/XPS/CHM/CBR/CBZ/MOBI viewer for Windows.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Adobe Acrobat DC - Make your job easier with Adobe Acrobat DC, the trusted PDF creator. Use Acrobat to convert, edit and sign PDF files at your desk or on the go.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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