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Xmind VS Zendesk

Compare Xmind VS Zendesk and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Xmind logo Xmind

Xmind is a brainstorming and mind mapping application.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Xmind Landing page
    Landing page //
    2023-11-05

Xmind is a full-featured mind mapping and brainstorming tool that helps to unleash creativity, capture inspiration, brainstorm ideas, boost productivity, and more.

From startups to Fortune 500 companies, Xmind is the best choice for teams working on any project. Since the founding of Xmind in 2006, Xmind has been downloaded 100+ million times, and Xmind is a featured app with 4.8 stars/300,000+ reviews.

Xmind works on Windows, macOS, Linux, iOS/iPadOS, Android, and Web. To learn more, please visit http://www.xmind.app/.

  • Zendesk Landing page
    Landing page //
    2024-05-06

Xmind videos

+ Add

Xmind Zen Vs Xmind 8

More videos:

  • Review - Introduction to XMind (Oct 2019)
  • Review - XMind Review - Mind Mapping Software - Visual Mapping Review Series 2013

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Xmind and Zendesk)

Xmind

Zendesk

Brainstorming And Ideation
100 100%
Brainstorming And Ideation
0% 0
Customer Support
0 0%
Customer Support
100% 100
Idea Management
100 100%
Idea Management
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Xmind and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Xmind and Zendesk

Xmind Reviews

9 Best Brainstorming Tools for Startups & Entrepreneurs in 2023
Everyone has the capacity to inspire creativity and construct mind maps for practically anything thanks to the non-linear nature of mind maps and Xmind’s intuitive features. In particular, for complicated challenges or huge projects, a clever integration of multiple structures on the same branch makes your mind map more cohesive and balanced. Pitching ideas is made simple...
Source: dhandhokaro.com
Best mind map software of 2021
XMind has been singled out for praise online for its clear focus on business users, as well as its minimalist interface which allows for easy mind map creation through a series of templates. Another respectable feature includes 'day and night' mode which dims the screen to protect your eyes.
Source: www.techradar.com
Best Mind Mapping Software For Classrooms and Learning
There are two different products for different needs. XMind 8 is the classic mind mapping software for businesses users who require Gantt charts and slide presentations. XMind Zen creates beautiful mind maps with the new snowbrush engine for graphics and is 100% mobile compatible.
Source: www.fractuslearning.com
Best 7 Free Online XMind Alternatives for Windows
XMind is an intuitive mind-mapping software that inspires creativity and organization. It comes with amazing structures to visualize different information. From the org chart, matrix, fishbone, or any complex processes are possible using XMind. You can also customize the style of a map according to your personal preference, choose from templates or combine several structures...
Source: gitmind.com

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

Social recommendations and mentions

Based on our record, Zendesk should be more popular than Xmind. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Xmind mentions (2)

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Xmind and Zendesk, you can also consider the following products

MindMeister - Create, share and collaboratively work on mind maps with MindMeister, the leading online mind mapping software. Includes apps for iPhone, iPad and Android.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

MindManager - With MindManager, flexible mind maps promote freeform thinking and quick organization of ideas, so creativity and productivity can live in harmony.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Coggle - Coggle is a simple, beautiful, powerful way of structuring information.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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