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Zendesk VS MindMeister

Compare Zendesk VS MindMeister and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.

MindMeister logo MindMeister

Create, share and collaboratively work on mind maps with MindMeister, the leading online mind mapping software. Includes apps for iPhone, iPad and Android.
  • Zendesk Landing page
    Landing page //
    2022-03-08
  • MindMeister Landing page
    Landing page //
    2023-10-14

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

MindMeister videos

+ Add

Mindmeister Review After 4+ Years Of Use

More videos:

  • Review - MindMeister: Full Review | Mind-mapping tool
  • Review - Best Mind Mapping Software: Mindomo vs MindMeister (Review)

Category Popularity

0-100% (relative to Zendesk and MindMeister)

Zendesk

MindMeister

Customer Support
100 100%
Customer Support
0% 0
Brainstorming And Ideation
0 0%
Brainstorming And Ideation
100% 100
Help Desk
100 100%
Help Desk
0% 0
Idea Management
0 0%
Idea Management
100% 100

User comments

Share your experience with using Zendesk and MindMeister. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and MindMeister

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

MindMeister Reviews

9 Best Brainstorming Tools for Startups & Entrepreneurs in 2023
The main concept should be the focal point of your mind map when you first begin. Create as many subtopics as you like, then explore them while using colour code to add style and clarity. Add context to issues as your map takes shape by including attachments, embedded media, and more. The features of MindMeister lead you from your initial thought maps to maximum creativity....
Source: dhandhokaro.com
18 Best Idea Management Software to Facilitate Innovation 2023
MindMeister is a mind mapping tool to visually organize your thoughts, ideas, and new concepts. It is most commonly used for brainstorming, project planning, and other creative tasks because MindMeister maps are collaborative, easy to present, and share.
Source: clickup.com
Compare The 10 Best Mind Mapping Software of 2021
MindMeister integrates with the task management app MeisterTask where you can turn your mind map into a project, assigning tasks using the built-in integration. MindMeister also comes integrated with popular tools such as Microsoft Teams, GSuite, Confluence, and Dropbox.
Source: thedigitalprojectmanager.com
Best Mind Mapping Software For Classrooms and Learning
MindMeister is an award-winning web-based mind mapping tool with over 10 million users. The ability to collaborate anywhere enhances the usage of the software to plan projects, manage meetings, take notes, capture ideas, and other everyday business functions.
Source: www.fractuslearning.com

Social recommendations and mentions

Based on our record, Zendesk should be more popular than MindMeister. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: about 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
View more

MindMeister mentions (2)

  • Mindmap tool recommendation
    Hi there! I hope you're doing very well! :) I've used a tool called Mind Meister in the past before if that might be of any help! 🤷. Source: about 1 year ago
  • On the hunt for the perfect PM platform...
    I guess you need it on the web, you might try MindMeister, not sure about all the features though. If you’re on iOS, I”m building one like I’ve described, Escape. Source: almost 2 years ago

What are some alternatives?

When comparing Zendesk and MindMeister, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Xmind - Xmind is a brainstorming and mind mapping application.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

MindManager - With MindManager, flexible mind maps promote freeform thinking and quick organization of ideas, so creativity and productivity can live in harmony.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Coggle - Coggle is a simple, beautiful, powerful way of structuring information.

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