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X (Twitter) VS LiveAgent

Compare X (Twitter) VS LiveAgent and see what are their differences

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X (Twitter) logo X (Twitter)

Connect with your friends and other fascinating people. Get in-the-moment updates on the things that interest you. And watch events unfold, in real time, from every angle.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • X (Twitter) Landing page
    Landing page //
    2023-04-08
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

X (Twitter) features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

X (Twitter) videos

+ Add

How To Create Logos In Discord With Painter Bot?

More videos:

  • Review - CRASHED my Insta360 Pro 2 😱 - FlowState Review and Rover Tips
  • Review - Twitter is still not a nice place: Year in Review
  • Tutorial - Moment Diary video tutorial
  • Review - JSF ITF F-35 2015 Year In Review
  • Review - NotiBox - Notification Back-up and Do Not Disturb App
  • Review - Stupid Zombies for Android Review by Androinica.com
  • Review - Five Things to Know About Twitter Moments

LiveAgent videos

+ Add

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to X (Twitter) and LiveAgent)

X (Twitter)

LiveAgent

Social Networks
100 100%
Social Networks
0% 0
Customer Support
0 0%
Customer Support
100% 100
Social Network
100 100%
Social Network
0% 0
Help Desk
0 0%
Help Desk
100% 100

Questions and Answers

As answered by people managing X (Twitter) and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using X (Twitter) and LiveAgent. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare X (Twitter) and LiveAgent

X (Twitter) Reviews

  1. Pretty nice app to share and to see how the people share the thoughts here

    👍 Pros:    Straightforward|Easy user interface|Information is easily accessible
    👎 Cons:    Can't attach a video file to your post
Alternatives to Deferendum
Facebook, Twitter, Reddit, and Quora: While these social media platforms provide opportunities for discussion and debate, Deferendum offers a more structured approach to group decision-making. Deferendum allows members to focus on specific problems and solutions, and provides a transparent process for voting and decision-making.
Source: deferendum.com
If You Want to Leave Twitter Because of Elon Musk, These Are Your Options
The most obvious Twitter replacement is probably Mastodon, a decentralized series of social networking sites that are, in form and function, the most similar to Twitter. The one big difference is that instead of just one Twitter, it’s more like a network of Twitters that can interact with each other but don’t necessarily have to. It’s theoretically possible to be a part of...
Source: www.vice.com
39 Best LuckyCrush Alternatives | Connect with Random People Online
Flinch is an application created and published by Krush Technology LLC. This application is very addictive, we must tell you that! It is a video chat platform that is based on new technology. The application itself pairs the users with the highest quality of video chat and works on the latest emotion analytics technology for the pairing procedure. Well, that sounds impressive.
Source: thesecondmile.org
The Top Social Networking Sites People Are Using
Twitter has changed dramatically over the years, and today it's criticized a lot for going the way of looking and functioning almost exactly like Facebook. Besides Twitter Card integration, which now makes it easy to share all sorts of multimedia content in tweets, you can expect to see algorithmic timelines coming to Twitter as well.
Source: www.lifewire.com
Top 15 Most Popular Social Networking Sites and Apps [February 2018]
Twitter reported 336 million active monthly users in its last quarterly report. Twitter also managed to post its first-ever quarterly profit.
Source: www.dreamgrow.com

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
Source: blog.hubspot.com
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Source: www.quicksprout.com
Best Call Center Software: The Complete List (2020 Update)
LiveAgent is a call center software built into your help desk. It connects with your VoIP provider, lets you receive calls from your website, allows for unlimited internal calls, and helps you connect with customers via outbound call or a follow-up call.
Source: biz30.timedoctor.com
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
LiveAgent is a simple but powerful helpdesk focusing on live chat, email support, and social media integration. But don’t be fooled by its positioning as a powerful chat tool; it features a comprehensive set of helpdesk tools, including ticket management, reporting, and gamification. LiveChat features are scalable to meet the needs of businesses of any size. The app can...
Source: financesonline.com

Social recommendations and mentions

Based on our record, X (Twitter) seems to be more popular. It has been mentiond 883 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

X (Twitter) mentions (883)

  • A startup built BY the public
    If you like it, don't hesitate to follow my on X 😊. Source: 5 months ago
  • Helpful Book
    If you have faith in my comics be a disciple of me and follow on X insta or FB . Thank you and God bless. Source: 5 months ago
  • Significant Guidelines All Programmers Should Adhere To
    Connect with me via Twitter / Instagram / Github & subscribe to my Youtube Channel. - Source: dev.to / 5 months ago
  • NHL Betting and Picks - 11/25/23 (Saturday)
    If you like this pick, follow me on Twitter for more! BOL if tailing! Source: 5 months ago
  • 5 Docker Extensions to make your development life easier
    Thanks for reading. Follow me on Twitter for more cookies :). - Source: dev.to / 6 months ago
View more

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing X (Twitter) and LiveAgent, you can also consider the following products

Facebook - Connect with friends, family and other people you know. Share photos and videos, send messages and get updates.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Mastodon - Mastodon is a decentralized, open source social network. This is just one part of the network, run by the main developers of the project It is not focused on any particular niche interest - everyone is welcome!

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Reddit - Reddit gives you the best of the internet in one place. Get a constantly updating feed of breaking news, fun stories, pics, memes, and videos just for you.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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