Wrike VS Intercom

Wrike

Wrike is a flexible, scalable, and easy-to-use collaborative work management software that helps high-performance teams organize and accomplish their work. Try it now.

Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Landing page //
2023-07-13

Landing page //
2023-07-05

Wrike Review, Features and Benefits Overview: Is it Still Worth Using in 2020?

Intercom videos

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Intercom Review & Tutorial - How to Use Intercom for Websites

Category Popularity

0-100% (relative to Wrike and Intercom)

Intercom

Project Management

100 100%

Project Management

0% 0

Customer Support

0 0%

Customer Support

100% 100

Task Management

100 100%

Task Management

0% 0

CRM

0 0%

CRM

100% 100

User comments

Share your experience with using Wrike and Intercom. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Wrike and Intercom

Wrike Reviews

Project Management vs Workflow Management — Wrike vs Pneumatic

Custom phases can be added. However, tasks are moved manually between them. Wrike errs on the side of flexibility, giving users a very powerful tool for creating and managing projects and tasks with them, but all the actual management has to be done by the users.

Source: www.pneumatic.app

Breeze vs. Wrike: making project management easy

Wrike is overwhelming for new users, especially those with little experience in project management software. Wrike is slow and laggy at times, especially when dealing with large amounts of data. Breeze is quick and responsive, easy to use, and has just enough features that you need.

Source: www.breeze.pm

The Ultimate List of 20 Best AI Work Management Tools

Wrike’s Work Intelligence: Wrike utilizes artificial intelligence to prioritize and automate repetitive tasks, such as task assignments and status updates, freeing up teams to focus on more critical work and boosting overall productivity.

Source: ppm.express

12 Best ClickUp Alternatives for Innovative Management in 2023

Benefits of Wrike compared to ClickUp: Even though Wrike is similar to ClickUp, it lets the whole team collaborate on the go. The mobile app lets leaders manage workloads and create tasks smoothly.

Source: ayanza.com

16 Best Event Management Software for 2022 [Complete Guide]

Wrike is a cloud-based project management tool that helps teams organize, prioritize and manage their work more efficiently. It’s great for organizing projects of all sizes, from small businesses and freelancers to large enterprises.

Source: filmlifestyle.com

Intercom Reviews

Eleanor Bennett

Digital Marketing Specialist at Logit.io | almost 2 years ago

An essential communication tool
Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.

9 Best ManyChat Alternatives & Competitors in 2024

Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...

Source: www.tidio.com

15 best user onboarding software you need to try in 2023

With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Source: www.marketermilk.com

10 best Manychat alternatives in 2024 (free & paid)

Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.

Source: chatfuel.com

8 Best Usetiful Alternatives and Competitors That Are More Professional

But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.

Source: userguiding.com

Top 10 Lead Generation Agencies In 2023

Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Source: www.nectardesk.com

Social recommendations and mentions

Based on our record, Intercom should be more popular than Wrike. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Wrike mentions (1)

Identify which frontend NPM libraries are used on any website
I just realized I can use this to see who is ignoring GDPR as well. Scanning a few sites I know I see a lot of tracking scripts load up right away. When I scan something like wrike.com I see good implementation of GDPR because the only thing loading is GTM / GA and trust arc as far as third-party libraries. Source: over 2 years ago

Intercom mentions (6)

I started affiliate marketing, but with a twist
Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
How to embed a web application into another website via API?
I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
Here's how I'd figure out the go-to-market for a Customer Support SaaS
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
Chat widget with react.js
I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
What PRODUCT TOUR software do you like for an early SaaS?
If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago

What are some alternatives?

When comparing Wrike and Intercom, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Basecamp - A simple and elegant project management system.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Trello - Infinitely flexible. Incredibly easy to use. Great mobile apps. It's free. Trello keeps track of everything, from the big picture to the minute details.

Drift - A messaging app that helps you grow your business.

Intercom vs Freshdesk

Intercom vs Trello