Worldpackers Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Worldpackers mentions (8)

• Workaway work exchange in Europe

  That Is a great idea. I have many volunteering experiences in many countries in the world. The websites that you can use are worldpackers.com and workaway.info There is a yearly membership but it is totally worth it. Source: 11 months ago

• Any inspiring stories about volunteering while travelling?

  Been checking out websites like volunteerworld.com , worldpackers.com , workaway.com. Source: about 1 year ago

• First time solo backpacking South East Asia for 6 months. What do know / bring?

  If you ever consider sticking in one spot for awhile and doing volunteer work in exchange for free accommodation/food, check out these apps: workaway.info and Worldpackers.com. Source: over 1 year ago

• Advice on secretly moving out

  For housing options you can try websites for renting a room listed at hotpads.com, roomster.com, and spareroom.com. When you can afford to look at rent.com, apartments.com, or zillow.com. For help finding rentals based on price look at rentometer.com. If there is in immediate call hostels for rent rates. You can try hostelworld.com or hostels.com. There are also hostels that exist that do work exchange for room... Source: over 1 year ago

• im at my lowest but i can only go up now

  Consider doing work exchange at a hostel for room and board. Listings for the UK sorted by those with the highest rankings from worldpackers.com is at https://www.worldpackers.com/search?order_by=highest_rating®ions=europe&country=united_kingdom. Source: over 1 year ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago