Workrave Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Workrave mentions (25)

• Do you find it DIFFICULT to take regular breaks behind your laptop?

  So, why not take a moment, install Workrave, and embark on a journey towards a healthier and more sustainable work routine? Your well-being is an investment that pays dividends in both personal and professional aspects of life. - Source: dev.to / over 1 year ago

• Best Emacs tools and set ups for RSI…??

  Used https://workrave.org/ for a while. Source: 8 months ago

• The Most Important Coding Habits

  I can recommend workrave. It reminds me to take breaks and propose stretching or looking further than the monitor. https://workrave.org/. - Source: Hacker News / 10 months ago

• What are some of the best and worst gaming systems and game genres for someone living with Carpal Tunnel?

  First, general advice: Get something like Workrave to automatically prompt you to take frequent short breaks. Source: about 1 year ago

• What open source software do you use to increase your productivity?

  Ironically, Workrave, which is a free, open-source Repetitive Strain Injury (RSI) prevention app that tells you to take scheduled breaks and what not. Source: about 1 year ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago