WorkProcedures's answer

Most SOP tools are either blank-template libraries (download a Word doc, spend days editing it) or generic AI wrappers (ChatGPT with a pretty UI). WorkProcedures sits between them: a curated library of 10,000+ real industry procedures across 35+ sectors grounds every AI generation, so the output uses the terminology, compliance language, and document structure that auditors, trainers, and regulators actually expect - not generic AI boilerplate. Combined with three output detail levels (Standard, Comprehensive, and audit-ready Enterprise with compliance callouts and per-step roles), it's designed for small-to-mid businesses that need ISO 9001, OSHA, or HIPAA-grade documentation without paying for a consultant.

FireDeck's answer:

It builds the whole AHJ submittal package, not one piece of it. The free manufacturer tools each solve a single calculation for a single brand, and you still assemble the cover sheet, device matrix, voltage drop and cut sheets into a PDF by hand. FireDeck produces the complete package in one pass across Fire-Lite, Notifier, Potter and Silent Knight, and renders the battery calculation on the manufacturer's own official form, so the plan reviewer sees the format they already expect.

WorkProcedures's answer

1. Grounded in real procedures, not generic AI. Competitors like Scribe and Tango record screens; template sellers like Bizmanualz ship static Word documents that need substantial editing. WorkProcedures generates net-new SOPs that reference a library of real industry sources, so output reads like a practitioner wrote it rather than boilerplate.
2. Pricing that matches how small teams actually buy. Free tier with 3 SOPs on signup, pay-as-you-go credits from £14 per SOP for occasional use, or monthly/annual subscriptions when volume picks up. Most competitors force you into a subscription from day one, which doesn't fit teams that only need documentation occasionally.
3. Compliance tracking is built in, not a separate tool. The Team plan includes acknowledgement audit trails, sequential handbook training, assignment with due dates, and custom procedure library upload - so you don't need to bolt on Trainual or BambooHR just to prove training compliance during an audit.

FireDeck's answer:

Most field service platforms were built for the trades in general and adapted to fire protection afterward. FireDeck starts at the fire alarm submittal, which is the part that eats evenings and gets packages kicked back at plan review, then grows outward into inspections, work orders and invoicing. It is also built by someone who does the work. The panel list, the calculation defaults and the AHJ details come from real jobs rather than from a requirements document.

WorkProcedures's answer

Operations managers, quality leads, HR teams, franchise operators, and consultants at small-to-mid businesses (roughly 10-200 employees) who need professional, audit-ready SOPs but don't have the time or budget for a consultant. Common verticals include medical and veterinary practices, hospitality operators, food safety, cleaning and janitorial services, manufacturing, engineering consultancies, and IT managed service providers. The through-line: they're typically documenting for an audit (ISO 9001, OSHA, HIPAA, state licensing) or standardising procedures across multiple locations and shifts.

FireDeck's answer:

Small and mid-sized fire protection contractors, the shops where the person doing the design is often the same person on the ladder. Mostly fire alarm work, and increasingly inspection and service work as well: NFPA 72 testing, NFPA 25 sprinkler ITM, and NFPA 10 extinguisher inspections. Typically one to thirty technicians, doing their own submittals and their own inspections rather than subbing the design out.

WorkProcedures's answer

WorkProcedures started from watching small-business owners spend entire weekends trying to write SOPs from scratch for basic processes - forklift inspections, new-hire onboarding, patient intake - because the free templates they found online were too generic to use without hours of rewriting. At the same time, AI tools like ChatGPT produced text that sounded plausible but didn't match what a real auditor would expect to see. The idea was to combine the speed of AI with the grounding of a real procedure library, so a small business could get a first draft that's 80% there in under two minutes, then edit the last 20% to fit their specifics, instead of starting from a blank page or a generic template. The platform launched in early 2026 after several months spent curating a library of 10,000+ real industry procedures across 35+ sectors.

FireDeck's answer:

I am in the fire alarm business, and I built FireDeck for my own jobs first. I was losing evenings retyping the same battery calculations and rebuilding the same submittal packages by hand, and watching packages come back from plan review over cover sheet details that had nothing to do with the design. So I automated the parts that never changed from job to job. It turned out other shops were doing the same work the same way, so it became a product. It is still early and still being tested against real jobs.

WorkProcedures's answer

WorkProcedures launched in early 2026 and we don't publicly disclose individual customer names at this stage. The current user base spans small-to-mid businesses across these industries:

• Medical and healthcare practices
• Veterinary clinics
• Engineering consultancies
• Hospitality operators (hotels, coworking spaces)
• Cleaning and janitorial services
• Manufacturing and quality assurance teams
• IT managed service providers and MSPs

WorkProcedures's answer

• Next.js (App Router) with TypeScript for the full-stack application
• MongoDB with vector search for semantic retrieval across our procedure corpus
• Frontier large language models with retrieval-augmented generation (RAG) for SOP generation
• Stripe for subscriptions, pay-as-you-go credits, and billing
• NextAuth (Auth.js) for authentication including OAuth and optional 2FA
• Tailwind CSS for the UI
• Resend for transactional email
• Vercel for deployment

FireDeck's answer:

Next.js and React with TypeScript and Tailwind CSS on the front end, a Go backend, and PostgreSQL. It runs in Docker behind nginx on our own servers. Everything works in a browser, so there is nothing for a technician to install on a laptop or a phone.