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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk should be more popular than Woodies Custom Shirts. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Hey, I'm in a similar boat (and also freshly post-top). I've had great luck with Gender Free World, but I also got a bunch of shirts made through Ratio. They're not GNC/trans-specific, but they were very willing to work with me on measurements and such. Once my measurements were in there, I just ordered what I wanted. They're not cheap, but I've had their shirts for five years or more, and they've held up really... Source: over 1 year ago
Lastly, I've found just getting custom made clothing is usually best for me nowadays. Woodies has done me right, I have multiple dressier shirts from them that fit perfect, also a denim jacket that is also fit to my size. There is a lot to be said about getting custom made stuff for us larger folks. For the price they charge, and how long they have lasted, I would suggest that. I know there are also... Source: over 1 year ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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