Wistia Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Wistia mentions (8)

• A list of SaaS, PaaS and IaaS offerings that have free tiers of interest to devops and infradev

  Wistia.com — Video hosting with viewer analytics, HD video delivery, and marketing tools to help understand your visitors, 25 videos, and Wistia branded player. - Source: dev.to / 4 months ago

• Can we create a megathread for all the Premium videos leaked so people can access them for free?

  Encrypting software is literally easy to get. I scrolled for two seconds and found wistia.com. Source: 12 months ago

• Do i need to make an app?

  If I understand correctly, you want to sell a subscription to teach your customers how to play guitar. Your competitor (the one you linked to) uses this product: https://wistia.com/. Source: about 1 year ago

• How to download wistia.com videos.

  Want to download wistia.com videos? Wonder how to batch download videos from wistia.com to MP4, AVI, MPG, MKV, WMV etc? Looking forward to a powerful wistia.com Downloader for Mac or Windows version? When it comes to the questions to download wistia.com videos, we strongly recommend the wistia.com Video Downloader. It can easily and batch download all kinds of wistia.com videos. Source: over 1 year ago

• How to download wistia.com videos.

  Are you one of the regular watchers who watch wistia.com videos every day? If so, you must want to download some of your favorite wistia.com videos for offline playback or other uses. Unfortunately wistia.com doesn't support people to download videos. Don't be disappointed, this article will share a workable wistia.com Downloader with which you can download any video you want. Source: over 1 year ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago