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Wiki.js VS UserGuiding

Compare Wiki.js VS UserGuiding and see what are their differences

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Wiki.js logo Wiki.js

An open source, modern and powerful wiki app built on Node.js, Git, and Markdown.

UserGuiding logo UserGuiding

Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement.
Visit Website
  • Wiki.js Landing page
    Landing page //
    2023-01-24
  • UserGuiding Welcome users with an onboarding guide
    Welcome users with an onboarding guide //
    2024-06-14
  • UserGuiding Create product tours and walkthroughs
    Create product tours and walkthroughs //
    2024-06-14
  • UserGuiding Show all of your educational material in-app
    Show all of your educational material in-app //
    2024-06-14
  • UserGuiding Create target segments of your users
    Create target segments of your users //
    2024-06-14
  • UserGuiding Gather and track user feedback
    Gather and track user feedback //
    2024-06-14
  • UserGuiding Get detailed performance analytics
    Get detailed performance analytics //
    2024-06-14

Most users struggle to see the full value of a product within the first 14 days (if ever).

That's why we built UserGuiding, a no-code product adoption platform that helps increase activation & retention and reduce churn using many in-app walkthroughs and widgets as well as standalone Knowledge Base and Product Updates pages. Provide your users all the self-serve help they need throughout their journey, and also gather valuable insights and feedback from them with our in-app surveys to give you direction and improve your product development.

The best part? You can do it all without breaking the bank and with zero technical expertise, thanks to our drag-and-drop interface.

Try UserGuiding today to give your product adoption a huge, instant boost.

Wiki.js

Website
js.wiki
Pricing URL
-
$ Details
Platforms
-
Edit details

UserGuiding

Website
userguiding.com
Pricing URL
Official UserGuiding Pricing
$ Details
paid Free Trial $69.0 / Monthly (Basic; Guides & Checklists, Knowledge Base, In-app Surveys)
Platforms
Google Chrome Browser PHP JavaScript Wordpress Magento Shopify Firefox
Edit details

Wiki.js features and specs

  • Open-Source
    Wiki.js is open-source software, which means it is free to use, and the source code is available for anyone to review, modify, and contribute to.
  • Modern Interface
    The platform features a sleek, modern interface that is user-friendly and customizable, employing responsive design that works well on various devices.
  • Markdown Support
    Wiki.js natively supports Markdown, which is a simple and efficient way to format text. This makes content creation quick and easy for users familiar with Markdown.
  • Extensibility
    The system supports numerous modules and extensions, allowing for high customization to suit the needs of different projects and teams.
  • Multi-Language
    It supports multiple languages, making it accessible and usable by a global audience without the need for additional translation tools.
  • Authentication Methods
    Wiki.js integrates with various authentication methods, including LDAP, OAuth, and even custom authentication, providing flexible security options.
  • Real-Time Collaboration
    With real-time collaborative editing, multiple users can work on the same document simultaneously, improving efficiency and teamwork.
  • Content Management
    The platform includes robust version control and content management features, ensuring that all changes are tracked and reversible.
  • Search Functionality
    Advanced search functionality ensures users can quickly find the information they are looking for, enhancing the overall user experience.

Possible disadvantages of Wiki.js

  • Complex Setup
    Setting up Wiki.js can be more complex compared to other wiki solutions, requiring knowledge of JavaScript and server management.
  • Performance Issues
    Some users have reported performance issues on larger installations, indicating that scalability might be a concern for very large deployments.
  • Limited WYSIWYG Editor
    The WYSIWYG editor is not as feature-rich as some other wiki platforms, which might be a drawback for users who prefer a more robust visual editing experience.
  • Dependency on Node.js
    Wiki.js requires Node.js to run, which could be a limitation for environments where installing and maintaining Node.js is not feasible.
  • Steeper Learning Curve
    While the interface is modern and sleek, there can be a steeper learning curve for users who are not familiar with Markdown or the various configuration options.
  • Limited Plugin Ecosystem
    Compared to more established wiki platforms, Wiki.js has a relatively smaller plugin ecosystem, which could limit some functionalities out of the box.
  • Documentation Gaps
    Users have reported that the official documentation can be lacking in certain areas, making troubleshooting and advanced configuration more challenging.

UserGuiding features and specs

  • User Onboarding Guides
  • Hotspots
  • Onboarding Checklists
  • Knowledge Base
  • Resource Centers
  • Product Updates Page
  • In-App Surveys
  • NPS Surveys
  • User Engagement Analytics
  • User Identification
  • Audience Segmentation
  • No-code
  • Custom Attributes
  • Weekly Reporting Emails
  • Custom CSS
  • Google Analytics Integration
  • Hubspot Integration
  • Slack Integration
  • Intercom Integration
  • Mixpanel Integration
  • Multiple Team Members
  • Multiple Domains

Wiki.js videos

+ Add

WIKI.JS REVIEW + 1 CLICK INSTALL + DEMO TUTORIAL + $50 FREE TRIAL 👨‍💻

More videos:

  • Tutorial - How To Deploy Wiki.js on Ubuntu 18.04 With Nginx web server
  • Review - Tenha sua própria plataforma de wiki com o Wiki.js

UserGuiding videos

+ Add

Customer Stories #1 - Onboarding New Users of SaaS Company

More videos:

  • Tutorial - UserGuiding University #1
  • Demo - 🌟 UserGuiding - Onboard your new users, without any coding! 🌟
  • Review - UserGuiding Review - Create Guided Onboarding Guides With ZERO Code - Great For Course Creators
  • Demo - Connecting the Dots - learn how to apply UserGuiding to a real project

Category Popularity

0-100% (relative to Wiki.js and UserGuiding)

Wiki.js

UserGuiding

WiKis
100 100%
WiKis
0% 0
User Onboarding And Engagement
0 0%
User Onboarding And Engagement
100% 100
Knowledge Base
100 100%
Knowledge Base
0% 0
User Engagement
0 0%
User Engagement
100% 100

User comments

Share your experience with using Wiki.js and UserGuiding. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Wiki.js and UserGuiding

Wiki.js Reviews

Top 12 Self-hosted Wiki Engines for 2024: A Comprehensive Guide
Wiki.js is an exceptional open-source wiki software that boasts impressive power and extensibility. Its remarkable key features include seamless compatibility with a variety of databases (such as PostgreSQL, MySQL, MariaDB, MS SQL Server, SQLite), an extensive and user-friendly admin area, a performance-driven design utilizing Node.js, and a customizable appearance with both...
Source: medevel.com
The 10 Best Self-hosted Wiki Software for Linux System
The best thing is Wiki.js supports the maximum types of available databases, including MySQL and MariaDB. It has a built-in authentication feature that supports password encrypted file sharing. It allows integrating with other authentication services along with 2FA such as Google, GitHub, Microsoft, and many more. Wiki.js offers a wide range of features, which makes it one...
Source: www.ubuntupit.com
Best 11 Open-source Free Wiki Engines for teams and enterprise in 2022
Wiki.js is our first pick here because it is an enterprise-grade Wiki engine with dozens of features and options. It exceeds other engines in performance, features, and customizations.
Source: medevel.com
The Best 20 Wiki Software For Your Business& Internal Knowledge for 2022
Wiki.js is a modern version of traditional wiki platforms. It is an open-source wiki tool with an intuitive interface, easy installation process, and a bundle of features that make wiki creation a fun-filled experience. Based on Node.js, the software comes with a wide array of modules that can be turned on and off depending on which features you need and which ones you don’t.
Source: www.proprofskb.com

UserGuiding Reviews

15 best user onboarding software you need to try in 2023
UserGuiding is a no-code platform where no coding is required to get up and running, and the walkthroughs are interactive, moving at the pace of each user. Hotspots are a popular feature – highlighted portions of the screen with short explanations, which the user can read and digest before moving to the next section.
Source: www.marketermilk.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
UserGuiding’s Analytics dashboard gives you actionable insight on the performance of your onboarding content. UserGuiding allows you to track view and completion data for each guide, tooltip, hotspot, checklist, and resource center – while also giving you information about daily active users, and satisfaction scores.
Source: userguiding.com
Top alternatives to UserGuiding
Pricing - Userguiding limits their plans by number of Monthly Active Users. While this is a widespread approach in the SaaS industry, it is very restricting and unfair. In many cases, one may want to run tours only on a fraction of the customer base, thus overpaying for the rest of the users who may never interact with content from Userguiding. “The price is a bit high. It...
Source: blog.usetiful.com
Appcues Alternatives and Competitors
Miraç is Content Editor of UserGuiding, a code-free product walkthrough software that 2000+ companies trust in their user onboarding.
Source: blog.userguiding.com

Social recommendations and mentions

Based on our record, Wiki.js seems to be a lot more popular than UserGuiding. While we know about 68 links to Wiki.js, we've tracked only 2 mentions of UserGuiding. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Wiki.js mentions (68)

  • Show HN: We built a FOSS documentation CMS with a pretty GUI
    Congrats on launching! Quick question: is this closer to WikiJS (https://js.wiki/), TinaCMS (https://tina.io/), Docusaurus (https://docusaurus.io/), or something else? - Source: Hacker News / 8 months ago
  • Adding a simple light box in wiki.js
    Wiki.js is a self hosted, open source Wiki that has a lot of awesome functionality. Unfortunately it's lacking some small, but important UI features, like a light box, to enlarge downsized images to it's full size. And unless you want to add a link to each image, to open it in a new tab, you would probably go for a modal view here. - Source: dev.to / about 1 year ago
  • Ask HN: What are some good documentation OSS offerings
    Https://js.wiki/ is what we’ve decided to go with at my company. - Source: Hacker News / about 1 year ago
  • How do you host documentation for your spouse or other users?
    Can't think of anything that meets all the criteria, there's always some compromise, which might just be the way it is. For example I could 'self-host' otterwiki or wiki.js on a VPS for a pretty small monthly fee, which I could also use for other stuff that doesn't make sense for a home lab, but then I also need to deal with security since it's hosted on the internet. Or I could self-host and just accept that... Source: over 1 year ago
  • Documentation as Code for Cloud Using PlantUML
    I love PlantUML. I was always fond of it in my early days as a software engineer and still use it today, along with all the various ways to draw diagrams out there, whether it's through a web tool like draw.io or Miro or through markup like PlantUML and Mermaid. Some stuff I'd like to share with the rest: - PlantUML's default style has improved since the days of red/brown borders, pale yellow boxes, drop shadows... - Source: Hacker News / almost 2 years ago
View more

UserGuiding mentions (2)

  • What tool are you using for walk-thru / onboarding wizard? (Pendo, WalkMe, Appcues, etc)
    I do some work with https://userguiding.com/ and I find them to be a good compromise between features and pricing. It's one of the more affordable user onboarding platforms out there but comes in packed with functionalities, and it looks nice, too. Source: over 3 years ago
  • Similar product launched before us
    Use user guides to onboard customers flawlessly (https://userguiding.com/). Source: about 4 years ago

What are some alternatives?

When comparing Wiki.js and UserGuiding, you can also consider the following products

DokuWiki - DokuWiki is a simple to use and highly versatile Open Source wiki software that doesn't require a database.

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

TiddlyWiki - a non-linear personal web notebook

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.

MediaWiki - MediaWiki is a free software wiki package written in PHP, originally for use on Wikipedia.

Usetiful - Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.

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