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Usetiful VS Wiki.js

Compare Usetiful VS Wiki.js and see what are their differences

UserGuiding
Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement. featured
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  3. » Reviews
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Usetiful logo Usetiful

Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.

Wiki.js logo Wiki.js

An open source, modern and powerful wiki app built on Node.js, Git, and Markdown.
  • Usetiful Landing page
    Landing page //
    2022-03-20

Usetiful bridges the gap between users and digital systems. Guided tours and smart tips allow users to master any software system from day one.

Usetiful provides interactive product tours and smart tips into your application, improving user adoption and conversions instantly.

  • Wiki.js Landing page
    Landing page //
    2023-01-24

Usetiful features and specs

  • Product Tours
    interactive guided tours
  • Checklists
    user onboarding checklists
  • Hotspot beacons
    pulsating elements to draw user's attention without being intrusive
  • Microsurveys
    gather user feedback seamlessly
  • Smart Tips
    contextual guidance and validation
  • Assistant widget
    customer self help
  • Easy to Set-up and use
    less than 5 min setup
  • Employee onboarding
    employee tutorials and checklist
  • Knowledge Base portal
    public self-help portal
  • Native mobile guides
    support for native mobile
  • Feature tracking
    tracking of feature adoption by user segments or individual users
  • Integrations
    connect onboarding flows to wider company operations

Wiki.js features and specs

  • Open-Source
    Wiki.js is open-source software, which means it is free to use, and the source code is available for anyone to review, modify, and contribute to.
  • Modern Interface
    The platform features a sleek, modern interface that is user-friendly and customizable, employing responsive design that works well on various devices.
  • Markdown Support
    Wiki.js natively supports Markdown, which is a simple and efficient way to format text. This makes content creation quick and easy for users familiar with Markdown.
  • Extensibility
    The system supports numerous modules and extensions, allowing for high customization to suit the needs of different projects and teams.
  • Multi-Language
    It supports multiple languages, making it accessible and usable by a global audience without the need for additional translation tools.
  • Authentication Methods
    Wiki.js integrates with various authentication methods, including LDAP, OAuth, and even custom authentication, providing flexible security options.
  • Real-Time Collaboration
    With real-time collaborative editing, multiple users can work on the same document simultaneously, improving efficiency and teamwork.
  • Content Management
    The platform includes robust version control and content management features, ensuring that all changes are tracked and reversible.
  • Search Functionality
    Advanced search functionality ensures users can quickly find the information they are looking for, enhancing the overall user experience.

Possible disadvantages of Wiki.js

  • Complex Setup
    Setting up Wiki.js can be more complex compared to other wiki solutions, requiring knowledge of JavaScript and server management.
  • Performance Issues
    Some users have reported performance issues on larger installations, indicating that scalability might be a concern for very large deployments.
  • Limited WYSIWYG Editor
    The WYSIWYG editor is not as feature-rich as some other wiki platforms, which might be a drawback for users who prefer a more robust visual editing experience.
  • Dependency on Node.js
    Wiki.js requires Node.js to run, which could be a limitation for environments where installing and maintaining Node.js is not feasible.
  • Steeper Learning Curve
    While the interface is modern and sleek, there can be a steeper learning curve for users who are not familiar with Markdown or the various configuration options.
  • Limited Plugin Ecosystem
    Compared to more established wiki platforms, Wiki.js has a relatively smaller plugin ecosystem, which could limit some functionalities out of the box.
  • Documentation Gaps
    Users have reported that the official documentation can be lacking in certain areas, making troubleshooting and advanced configuration more challenging.

Usetiful videos

+ Add

Embedded Banners

More videos:

  • Demo - Create product tours without coding with Usetiful
  • Tutorial - User Onboarding Checklists by Usetiful
  • Demo - Usetiful - Visual Editor Demo
  • Demo - Usetiful Introduction Video

Wiki.js videos

+ Add

WIKI.JS REVIEW + 1 CLICK INSTALL + DEMO TUTORIAL + $50 FREE TRIAL 👨‍💻

More videos:

  • Tutorial - How To Deploy Wiki.js on Ubuntu 18.04 With Nginx web server
  • Review - Tenha sua própria plataforma de wiki com o Wiki.js

Category Popularity

0-100% (relative to Usetiful and Wiki.js)

Usetiful

Wiki.js

Digital Adoption
100 100%
Digital Adoption
0% 0
WiKis
0 0%
WiKis
100% 100
User Onboarding And Engagement
100 100%
User Onboarding And Engagement
0% 0
Knowledge Base
0 0%
Knowledge Base
100% 100

Questions and Answers

As answered by people managing Usetiful and Wiki.js.

What makes your product unique?

Usetiful's answer

  • Usetiful works with native mobile - serving clients on all of their platforms
  • Usetiful is affordable - offering a free-forever plan and scalable business offerings
  • Usetiful "just works" - supporting wide range of corner cases, including exotic Single Page Applications or iFrames
  • Usetiful is secure - not only ISO27001 certified, HIPAA and GDPR compliant. But also able to run on-premise for security-intense clients

Who are some of the biggest customers of your product?

Usetiful's answer

-Audi -DHL -DPD -Konica Minolta -Foodora -e27 -Nanyang Technological University -iChef

User comments

Share your experience with using Usetiful and Wiki.js. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Usetiful and Wiki.js

Usetiful Reviews

  1. Marek Albrecht
    · Portal Admin at LARP Slovakia ·
    Convenient and free

    It was easy to get started - I have registered the free plan and created the first tour in approximately 15 minutes. Since then I have been improving on the experience.

    Part of my application is a single-page app. It was quite techy to get this part running. Kudos for the customer support that walked me through!

    🏁 Competitors: WalkMe
    👍 Pros:    Free basic plan|Easy to use|Great customer support
    👎 Cons:    Single page app support
  2. Martin Novak
    · Front end manager at Netwits Company ·
    A nice simple tool for user onboarding

    I use Usetiful for various clients' projects that require product tours. Everyone was satisfied so far. Web editor allows me to quickly update the content and browser extension to preview the tours. Reports provide enough detail.

    🏁 Competitors: Appcues
    👍 Pros:    Easy to use|Easy user interface|Preview function|Good price
    👎 Cons:    Nothing, so far
15 best user onboarding software you need to try in 2023
Usetiful is one of the best-value onboarding tools we’ve found — it’s premium version is just $99/month for up to 20,000 users.
Source: www.marketermilk.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
For non-technical people, Usetiful’s integration and setup can be extremely confusing. While it’s still possible for a person who doesn’t know how to code to integrate the tool into their website, figuring out how to do it will be difficult for sure. In order to get to the required information, the user needs to dig deep into help center articles and cherry-pick the...
Source: userguiding.com
The 7 Best WalkMe Alternatives in 2023
Its customizable onboarding solutions make it a strong contender for organizations focused on data-driven decision-making. If you're looking for an easy-to-use platform with robust analytics capabilities, Usetiful is worth considering.
Source: helpjuice.com
Top alternatives to UserGuiding
If you are looking for high customizability and excellent customer service all while maintaining a reasonable pricing - Usetiful is the best alternative. At the same time, no onboarding software works exactly the same in every use case. Also make sure to consider the other two alternatives to make an educated decision.
Source: blog.usetiful.com
3 free tools for Product Managers to improve product adoption
Product Tours by Usetiful allow you to guide users within your product. You can for example point out interesting parts by well placed smart tips or guide new users with end-to-end walkthrough. Keeping users in direct conversation allows you to get more feedback.
Source: medium.com

Wiki.js Reviews

Top 12 Self-hosted Wiki Engines for 2024: A Comprehensive Guide
Wiki.js is an exceptional open-source wiki software that boasts impressive power and extensibility. Its remarkable key features include seamless compatibility with a variety of databases (such as PostgreSQL, MySQL, MariaDB, MS SQL Server, SQLite), an extensive and user-friendly admin area, a performance-driven design utilizing Node.js, and a customizable appearance with both...
Source: medevel.com
The 10 Best Self-hosted Wiki Software for Linux System
The best thing is Wiki.js supports the maximum types of available databases, including MySQL and MariaDB. It has a built-in authentication feature that supports password encrypted file sharing. It allows integrating with other authentication services along with 2FA such as Google, GitHub, Microsoft, and many more. Wiki.js offers a wide range of features, which makes it one...
Source: www.ubuntupit.com
Best 11 Open-source Free Wiki Engines for teams and enterprise in 2022
Wiki.js is our first pick here because it is an enterprise-grade Wiki engine with dozens of features and options. It exceeds other engines in performance, features, and customizations.
Source: medevel.com
The Best 20 Wiki Software For Your Business& Internal Knowledge for 2022
Wiki.js is a modern version of traditional wiki platforms. It is an open-source wiki tool with an intuitive interface, easy installation process, and a bundle of features that make wiki creation a fun-filled experience. Based on Node.js, the software comes with a wide array of modules that can be turned on and off depending on which features you need and which ones you don’t.
Source: www.proprofskb.com

Social recommendations and mentions

Based on our record, Wiki.js seems to be more popular. It has been mentiond 68 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usetiful mentions (0)

We have not tracked any mentions of Usetiful yet. Tracking of Usetiful recommendations started around Mar 2021.

Wiki.js mentions (68)

  • Show HN: We built a FOSS documentation CMS with a pretty GUI
    Congrats on launching! Quick question: is this closer to WikiJS (https://js.wiki/), TinaCMS (https://tina.io/), Docusaurus (https://docusaurus.io/), or something else? - Source: Hacker News / 9 months ago
  • Adding a simple light box in wiki.js
    Wiki.js is a self hosted, open source Wiki that has a lot of awesome functionality. Unfortunately it's lacking some small, but important UI features, like a light box, to enlarge downsized images to it's full size. And unless you want to add a link to each image, to open it in a new tab, you would probably go for a modal view here. - Source: dev.to / about 1 year ago
  • Ask HN: What are some good documentation OSS offerings
    Https://js.wiki/ is what we’ve decided to go with at my company. - Source: Hacker News / over 1 year ago
  • How do you host documentation for your spouse or other users?
    Can't think of anything that meets all the criteria, there's always some compromise, which might just be the way it is. For example I could 'self-host' otterwiki or wiki.js on a VPS for a pretty small monthly fee, which I could also use for other stuff that doesn't make sense for a home lab, but then I also need to deal with security since it's hosted on the internet. Or I could self-host and just accept that... Source: over 1 year ago
  • Documentation as Code for Cloud Using PlantUML
    I love PlantUML. I was always fond of it in my early days as a software engineer and still use it today, along with all the various ways to draw diagrams out there, whether it's through a web tool like draw.io or Miro or through markup like PlantUML and Mermaid. Some stuff I'd like to share with the rest: - PlantUML's default style has improved since the days of red/brown borders, pale yellow boxes, drop shadows... - Source: Hacker News / almost 2 years ago
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What are some alternatives?

When comparing Usetiful and Wiki.js, you can also consider the following products

UserGuiding - Create in-app experiences with the most straightforward product adoption platform — quick implementation, lasting user engagement.

DokuWiki - DokuWiki is a simple to use and highly versatile Open Source wiki software that doesn't require a database.

Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.

TiddlyWiki - a non-linear personal web notebook

Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.

MediaWiki - MediaWiki is a free software wiki package written in PHP, originally for use on Wikipedia.

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