
WhatsApp
Telegram
Skype
Signal
Facebook Messenger
Element.io
Slack
LINE
KnowledgeBase
Intercom
Slab
Nuclino
Stonly Knowledge Base
HelpCrunch Knowledge Base
Document360
Free Knowledge Base by Dashly
KnowledgeBase is an affordable tool you add, edit and organize information, and share it with both your team and your customers.
With organized company and product knowledge in an internal knowledge base, your agents can deliver customer service even faster. At the same time, important company information is neatly organized in one place and accessible for all employees, be it internal policies, onboarding materials, or any other piece of company knowledge.
Knowledge base for customer support
An external help center allows customer self-service day and night, taking the heat off support agents. This eliminates repetitive costs, leaving your agents free to take care of more important tasks. With a 24/7 help center your customer service is more available as your customers can solve their problems anytime and anywhere.
Knowledge base for SaaS products
Improve product adoption by building a SaaS knowledge base packed with educational resources that guide your users through the product and let them get the most out of it.
KnowledgeBase makes knowledge management easy with some features, including:
WhatsApp
KnowledgeBaseI AM USING WHATSAPP SINCE 2015 AND STILL CURRENTLY USING IT HELPS ME TO GET IN TOUCH WITH MY FRIEND AND RELATIVES AND NOW IT ALSO HELPS ME TO DO PAYMENT VIA WHATSAPP.
KnowledgeBase is a budget-friendly gem in a sea of pricey options. Plus, its smooth tie-in with LiveChat is a total game-changer for customer chats. On the flip side, setting up a personalized help center is a breeze, but what's really cool? The "QuickAnswer" bit. It digs through articles and dishes out answers fast, making KnowledgeBase a solid choice if you're after value and ease.
The KnowledgeBase is a great product with a simple & friendly setup and easy-to-use UI. The 24/7 custom support is a big advantage.
Tested the AI Knowledge Base. It's simple with cool AI stuff. Good price, might be nice for startups or small teams.
Based on our record, WhatsApp seems to be more popular. It has been mentiond 24 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Hi everyone. The other day a client of mine's employees started having issues with the "internet not working". After some detective work with traceroute and interviewing them about what sites they were having issues with, I determined that the actual issue was with the web.whatsapp.com service having downtime. I'm mentioning all this because I'm now thinking of making them a small video/article on our intranet... Source: over 2 years ago
I believe web.whatsapp.com is being blocked by local telecom companies in order to protect their duopoly and keep Oman in tech--stone-age. If fewer people know how else the rest of the world uses the internet, then they don't have to make an effort to improve their offerings. Omantel is definitely blocking this web.whatsapp.com. Source: over 2 years ago
What's wrong with https://web.whatsapp.com/ ? Source: over 2 years ago
Whatsapp (Free) - chat. Although some people prefer iMessage and other ones. Source: over 2 years ago
Use browser for one account https://web.whatsapp.com/ and app for the other. Source: over 2 years ago
Telegram - Telegram is a messaging app with a focus on speed and security. Itโs superfast, simple and free.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Skype - Stay in touch with your family and friends for free on Skype. Download Skype today to chat and call on desktop and mobile.
Slab - Slab is a knowledge hub for the modern workplace. We help teams unlock their full potential through shared learning and documentation. Slab features a beautiful editor, blazing fast search, and dozens of integrations like Slack, GitHub, and G Suite.
Signal - Fast, simple & secure messaging. Privacy that fits in your pocket.
Nuclino - Nuclino works like a collective brain, helping teams bring all their knowledge, docs, and projects together in one place. It's a modern, simple, and blazingly fast way to collaborate.