WebRTC VS LiveAgent
Compare WebRTC VS LiveAgent and see what are their differences
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LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.
LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.
LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.
WebRTC LiveAgentNo features have been listed yet.
LiveAgent's answer:
LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.
LiveAgent's answer:
LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.
LiveAgent's answer:
Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.
LiveAgent's answer:
Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.
LiveAgent's answer:
As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.
LiveAgent's answer:
Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.
Based on our record, WebRTC seems to be more popular. It has been mentiond 47 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
So before we dive into the implementation, I would like to share a few things about this project(my personal exp.). During this project I studying a ton about webRTC. I started studying webRTC from scratch, like what is webRTC? How is the connection formed? How the data transfer takes place. - Source: dev.to / 6 days ago
WebRTC it is: https://webrtc.org/ Yes only the network layer encryption. No file encryption as it will cost client browsers a lot in case of encrypting and then decrypting that at other end. I have written more about it here: https://dikshantraj2001.medium.com/nat-stun-turn-and-ice-466dabbc2fdb Currently, I am using the public STUN servers only. If the IPs are not reachable, it would show an error and won't work... - Source: Hacker News / 12 days ago
You might also consider assessing complementary or alternative technologies; WebSocket and HTTP aren’t the only options when it comes to real-time communication, after all. WebRTC is similar to WebSocket, with the key difference being that it’s used to implement peer-to-peer connections without relying on a server. That can be especially helpful for video calls, allowing participants to communicate directly... - Source: dev.to / 3 months ago
We use WebRTC to gain access to a user’s camera and microphone using the getUserMedia method. Typically, I would gain access to both of these from the same call. However, our experience requires the camera to flip from facing the environment to facing the user and I noticed that the small period of time the flip occurred (and microphone wasn’t available) contributed to a bit of audio lagging in the final recorded... - Source: dev.to / 6 months ago
Low latency streaming (<500ms): The Video SDK's infrastructure is built with WebbRTC, which helps to deliver secure and ultra-low latency video streams to all audiences at different bandwidths. - Source: dev.to / 8 months ago
Zoom - Equip your team with tools designed to collaborate, connect, and engage with teammates and customers, no matter where you’re located, all in one platform.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
WebEx - Cisco WebEx Web Conferencing, Online Meetings, Desktop Sharing, Video Conferencing
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
ClickMeeting - Collaborate with partners and clients using ClickMeeting professional web conferencing software. Try it now, FREE!
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.