Software Alternatives, Accelerators & Startups

WebMaxy eGrowth VS Freshdesk

Compare WebMaxy eGrowth VS Freshdesk and see what are their differences

WebMaxy eGrowth logo WebMaxy eGrowth

Get ready to ride the wave of transformation & foster growth

Freshdesk logo Freshdesk

Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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  • WebMaxy eGrowth Landing page
    Landing page //
    2023-07-14

WebMaxy is an all-in-one marketing and sales solution for growing brands. It comes with a number of products that help brands create awesome user experiences, analyze behavior, and convert users into customers.

WebMaxy is a brainchild of Anand Mahajan, the founder of multiple technology solutions companies. The main purpose of WebMaxy is to help aspiring brands achieve their growth goals and turn online visitors into loyal customers.

It has software and tools that can help businesses understand their customers’ behavior and purchase patterns. This can aid them in creating customer-centric strategies & tactics that drive conversions.

Presently, WebMaxy has seven main products; eGrowth, Analyzer, SurveyBunny, WhatsApp Commerce, Marketing Workflow, and Omnichannel Support. Altogether, WebMaxy is able to touch more than 100+ startups, SMBs, and enterprises with their strategic growth solutions.

Use a no-code modern AI platform to inspect your ads' performances. And use all that free time to innovate & stay ahead in the eCommerce race!

Drive repeat purchases with smart segmentation and better customer experience using your own customer data. Don’t let CACs hurt your sales!

Use simple drag-n-drop editors, and ready-to-use templates to create smart workflows that help customers personalize at scale. No more spray & pray!

  • Freshdesk Landing page
    Landing page //
    2022-01-28

WebMaxy eGrowth features and specs

  • AI-Driven Marketing Insights: Track AI Powered Visitor Action in Multiple Attribution
  • Customer Segmentation: Sell More with Hyper Personalized and Targeted Segmentation
  • Marketing Workflow: Make Smart Campaigns with Easy Workflow
  • WhatsApp Commerce: Sell Fast on WhatsApp without any Hassle
  • Omni Channel Support: Improve CSAT Score and get a Higher NPS Score

Freshdesk features and specs

No features have been listed yet.

WebMaxy eGrowth videos

No WebMaxy eGrowth videos yet. You could help us improve this page by suggesting one.

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Freshdesk videos

Best Free Helpdesk Ticket System - Freshdesk Setup Tutorial, How I Use It, Why You Should....

More videos:

  • Demo - Freshdesk Mint Demo: Understanding the basics of the helpdesk
  • Review - Freshdesk Mint Overview
  • Review - Freshdesk Review: Is It Good?
  • Review - Freshdesk vs Zendesk: Choosing Between the Leaders on the Market
  • Review - Freshdesk Review: Client Friendly Ticketing System
  • Review - Freshdesk Review 2022 | Best Customer Service Software
  • Review - Freshdesk Review

Category Popularity

0-100% (relative to WebMaxy eGrowth and Freshdesk)
Marketing Automation
100 100%
0% 0
Customer Support
0 0%
100% 100
Marketing Platform
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing WebMaxy eGrowth and Freshdesk.

Which are the primary technologies used for building your product?

WebMaxy eGrowth's answer

Angular, Laravel, Node.js, MySQL, MongoDB, and AWS

Who are some of the biggest customers of your product?

WebMaxy eGrowth's answer

Orgacart, Toodlegram, Tru hair & skin, Pernod Ricard

What makes your product unique?

WebMaxy eGrowth's answer

WebMaxy eGrowth comes with the most advanced marketing tools that can help you improve marketing performance and boost revenue. You can manage & analyze your marketing channels and make investments accordingly. You can automate your SMS, Email, WhatsApp, and Social networks.

Why should a person choose your product over its competitors?

WebMaxy eGrowth's answer

WebMaxy eGrowth can help businesses to increase their business efficiency and enhance customer experience.

How would you describe your primary audience?

WebMaxy eGrowth's answer

Startups, SMBs, digital marketers, performance marketers, product managers, business owners, and anyone who wants to improve their marketing can use Webmaxy eGrowth.

What's the story behind your product?

WebMaxy eGrowth's answer

WebMaxy eGrowth was built to help businesses conduct their marketing effectively throughout the customer journey. The CEO of WebMaxy, Anand Mahajan came up with the idea of creating affordable marketing and sales solutions.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare WebMaxy eGrowth and Freshdesk

WebMaxy eGrowth Reviews

We have no reviews of WebMaxy eGrowth yet.
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Freshdesk Reviews

  1. Does what it says on the box

    Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

    My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

    🏁 Competitors: HelpScout, Zendesk
    👍 Pros:    Straightforward|Free basic plan
    👎 Cons:    Missing a feature

10 Best Freshdesk Alternatives for Businesses in 2024
Certainly, Freshdesk can prove beneficial for specific businesses, but it may not be suitable for everyone. The extensive list of features, while initially appealing, presents a major challenge, as most teams only utilize a handful of specialized capabilities, rendering the rest unnecessary.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If you’re in the market for help desk software, you’ve probably heard of Freshdesk — or maybe you’re already using it. Whatever the case, you might not be aware of how Freshdesk’s competitors compare.
Top 13 Freshdesk alternatives and competitors for 2024
Freshworks offers a suite of cloud-based tools that includes Freshdesk, its customer support software. Freshdesk allows businesses to manage customer requests and handle issues with its ticketing system. It supports multiple channels, like email, phone, and chat. Teams can automate ticket assignments and set automatic email notifications to notify customers of changes to...
Source: www.zendesk.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Freshdesk is a powerful customer service software that offers Freshchat. It is among the best alternatives to Tawk.to, which provides other tools too, and indeed it is an all-inclusive tool in the customer service industry. Like Tawk.to, it doesn’t support on-premise and is not open-source, but it supports automation and many helpful integrations like WhatsApp and Facebook...
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Some features offered by Freshdesk include automated workflows and field service management. It’s also a metric-rich platform that provides useful reports. Of course, it offers live chat but also ticketing, email, and phone support. The AI-powered chatbot is well-regarded by customers, but some of its other features are even more widely appreciated.
Source: www.tidio.com

Social recommendations and mentions

Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

WebMaxy eGrowth mentions (0)

We have not tracked any mentions of WebMaxy eGrowth yet. Tracking of WebMaxy eGrowth recommendations started around Jul 2023.

Freshdesk mentions (12)

  • Moog support?
    When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
  • CMS with ticketing support
    What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
  • Need help picking a ticketing system
    Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
  • Beware, read carefully and make conclusions
    Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
  • What Ticket Systems do ya'll use?
    We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
View more

What are some alternatives?

When comparing WebMaxy eGrowth and Freshdesk, you can also consider the following products

Marketo - Marketo's powerful marketing automation software helps marketers master the art & science of digital marketing to engage customers and prospects.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Klaviyo - Klaviyo helps brands own the customer experience, grow higher-value relationships, and deliver more personalized marketing experiences across email, mobile, and web.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

WebEngage - WebEngage’s B2C marketing automation software helps in customer retention & user engagement across all channels with Journey Designer. Get a Demo Now!

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.