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Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk should be more popular than WebContainers.io. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
We'll use some innovative technologies, including WebContainers, CodeMirror, and XTerm, to build this. If you're not familiar with these, don't worry, we'll cover them all during the process. - Source: dev.to / 7 months ago
How does it work? There is no backend whatsoever. The API Security Academy leverages WebContainers, a new technology that allows running full-blown node instances directly in the browser. Each WebContainer contains a live GraphQL application, so you'll not only understand why a vulnerability is risky, but also how to exploit it and, most importantly, how to fix it. Source: 9 months ago
> Wasm though seems like the likely general heir, and will have many different offerings for how to do that (Deno being one!). I was recently blown away by some ideas that StackBlitz [0] apply based on WebContainers. The idea of a "server in the browser", they allow you to run Node-based environment like that via Wasm. [0] https://stackblitz.com/ [1] https://webcontainers.io/. - Source: Hacker News / about 1 year ago
This very simple fact is well known flaw, which was already often criticized and asked for solutions by users. It doesn't only affect this kind of very exotic bootstrap applications but also significantly limits rusts usefulness in many other areas. Pure browser based scientific code documentation and example notebooks (e.g. jupyterLite) and sandboxed CI and IDE solutions (e.g. Web containers) as available for... Source: about 1 year ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Decker - A multimedia sketchpad
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Bunnyshell - Everything already automated, from code to production: create servers, provision & configure, deploy.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
StackBlitz - Online VS Code Editor for Angular and React
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!