Wealthfront VS Freshdesk

Wealthfront Reviews

Freshdesk Reviews

1. Brian Howard    

   Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Wealthfront mentions (4)

• Secure Way to Link Accounts?

  Re: Green Dot's privacy policy - it's hosted on wealthfront.com and the text refers people with questions to wealthfront.com and the Wealthfront app. So it isn't clear to me whether there's a meaningful distinction there. Source: 11 months ago

• 23 y/o and have 20k+ sitting in savings making me no money

  You might consider Wealthfront which automates the general passive strategies using ETFs. Source: over 2 years ago

• r/wealthfront incorrectly tagged as 'Mature'

  No idea when or why this happened, but for some reason the /r/wealthfront content tag is marked as mature. There definitely isn't anything NSFW - it's primarily community support and engagement for the wealthfront.com financial services. Source: over 2 years ago

• I’m Tony Molina, C.P.A. and Senior Product Specialist at Wealthfront. Ask me anything about Wealthfront, investing, and personal finance.

  Sorry to hear that! Yes, it's an app for investing, banking, and financial planning. You may want to visit our full website at wealthfront.com as well. Source: almost 3 years ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago