Wayback Machine Reviews

Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

Wayback Machine mentions (1008)

• S.F. leaders share action plan for youth violence in wake of stabbings, brawls and weapons at schools

  I also use the Wayback Machine at https://web.archive.org/. Source: about 1 year ago

• is it possible to raise my gpa to at least 3.8?

  For your course idk, but if rly dh, go to https://web.archive.org/ this is called way back machine which is used to find older version of websites. Just enter nyp.edu.sg into the search bar and select the date. Source: about 1 year ago

• Palace is 'keeping close eye on French riots' ahead of King's State visit to Paris this week

  Rule #5 - #5: Don't link to bad websites. Use archived versions: Avoid linking directly to tabloids or hateful websites. Please use the Wayback Machine or Archive.is. Source: about 1 year ago

• Is there a sub for bypassing the requirement to have an account for websites?

  For those sites that have blocked the service, there's also the Wayback Machine at Archive.org. Source: about 1 year ago

• Bill Maher slams San Francisco's 'crazy' reparations plan

  In a pinch you can get access to gated Chron articles thru the Wayback machine. https://web.archive.org/. Source: about 1 year ago

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago