Software Alternatives & Reviews

WatchThemLive VS parcelLab

Compare WatchThemLive VS parcelLab and see what are their differences

WatchThemLive logo WatchThemLive

Watch Your Product Through the Lens of Your Users. Watch your users' experience in recorded videos, even when they message you on Live support.

parcelLab logo parcelLab

Our Operations Experience Management platform unlocks the potential of the post-sales experience, revolutionizing how people interact with your brand.
  • WatchThemLive Landing page
    Landing page //
    2022-08-15

Watch your users' experience in recorded videos, even when they message you on Live Chat support. Pay one subscription for Analytics, Live Chat, and generating video testimonials via users. . WatchThemLive records every user's session in videos or heatmaps, so you see the journey your users have on your platform. . Set up your live chat support channel and watch all the sessions of a user when they send you a message to ask questions. WatchThemLive lets you automate prompting your users to send you video testimonials while using your platform.

  • Quickly spot which page is causing visitors to drop off watching recorded sessions.
  • Track all the warnings and errors shown on the client browser.
  • Generate 100s of Testimonial videos from users who are using your platform
  • Have a live chat that shows your users' live activities in videos.
  • Have a better understanding of each user on every page of your platform combining heatmaps with session recordings.

WatchThemLive is a user behavioral analytics software that helps Product Managers, Web Developers, UI/UX Designers, and Support teams create a better user experience for their visitors across all devices, identify and fix bugs as soon as they occur, and maximize conversion through ideal design choices through the use of the following features:

  • Visitor session replays
  • Click Heatmaps
  • Live Chat- in Videos
  • Video Testimony Generation
  • Mouse Tracking
  • Cross-team collaboration
  • Visitor Journey tracking
  • Funnel/Cohort
  • parcelLab Landing page
    Landing page //
    2023-05-05

parcelLab is the leading Operations Experience Management platform globally.
We bring people and brands closer together by closing the experience gap post-sales and beyond, transforming operational complexity into opportunities to outperform for global brands such as IKEA, Bose, Puma, Farfetch and Nespresso.
For brands, that means more chances to create relationships that last. And for the people that buy from them, it means turning mundane operational moments into moments of joy.

WatchThemLive

$ Details
freemium $29.0 / Monthly (2 GB Storage | Unlimited Session Recordings | 3 heatmaps/Goals)
Platforms
Web Browser API
Release Date
2022 March

parcelLab

Pricing URL
-
$ Details
paid
Platforms
REST API Web Browser Cross Platform Shopify Wordpress Magento WooCommerce Salesforce SAP Oracle Zendesk Freshdesk Trustpilot
Release Date
2014 August

WatchThemLive features and specs

  • Session Recording: Yes
  • Website Heatmap: Yes
  • Video Live Chats: Yes
  • Automated Video Testimonials: yes
  • User Behavior Tracking: Yes
  • Page Behavioural Tracking: Yes
  • Bug Tracking and Reporting: yes
  • Goal Tracking: Yes
  • Funnel Analysis: Yes
  • Detailed Analytics: Yes
  • Teams: Yes

parcelLab features and specs

No features have been listed yet.

WatchThemLive videos

User Behavior Tracking To Boost Conversions with WatchThemLive

More videos:

  • Review - WatchThemLive in a few minutes | Visual User Behavior Tracking To Boost Conversions

parcelLab videos

parcelLab in one minute

More videos:

  • Tutorial - How to drive 1687% more engagement than regular marketing? - Angus from parcelLab at eCommerce Expo
  • Review - The Largest Untapped Marketing Channel with Katharine Biggs - parcelLab

Category Popularity

0-100% (relative to WatchThemLive and parcelLab)
Analytics
100 100%
0% 0
Shipping and Tracking
0 0%
100% 100
Heatmaps
100 100%
0% 0
eCommerce
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare WatchThemLive and parcelLab

WatchThemLive Reviews

  1. I've used WatchThemLive on my own site and several clients' sites for my company

    I've used WatchThemLive on my own site and several clients' sites for my company. Personally I really like the replay feature that you can just sit there all day watching the user's behavior on your site and improve the UX on the site by analyzing them. The dashboard interface is clean and easy to navigate, and the heatmap feature is clear and accurate.

    👍 Pros:    Good session recordings|Amazing heatmaps|Best livehat with videos of users
  2. chila

    I have been using WatchThemLive for the third year now. It has always helped me to understand what my users want and discover their behavioral and navigating patterns. Using this tool, I didn’t have to rely on guesswork or second-handed data. I could make any changes to my website based on actual data which is gathered directly from my users.

    👍 Pros:    Good session recordings|Amazing heatmaps|Best livehat with videos of users
  3. I have been using WatchThemLive for the third year now. It has always helped me to understand what my users want and discover their behavioral and navigating patterns. Using this tool, I didn’t have to rely on guesswork or second-handed data. I could make any changes to my website based on actual data which is gathered directly from my users.

    👍 Pros:    Good session recordings|Amazing heatmaps|Best livehat with videos of users

Top 10 CRO Tools to Boost Conversions for Free in 2023
But what sets WatchThemLive apart from similar tools? The good news is that WatchThemLive shows console errors, and you will be notified whenever an error is detected. Moreover, you can share all recorded sessions with your team members and developers to fix the problems!Pretty straightforward, right?! You can click here and sign up on WatchThemLive to figure out why your...
Source: aigrow.me
10 Best Hotjar Alternatives & Competitors in 2023
However, according to our research, WatchThemLive is a reasonable option for covering the needs of all marketers and website owners. All it takes you to do is to sign up on WatchThemLive Right Now and try its Free Plan without any effort.
Smartlook Reviews: Everything You Need to Know + Best Alternative in 2023
WatchThemLive is an all-in-one behavioral marketing tool that helps you gain valuable information about your website to increase your conversion rate. Unlike Smartlook, WatchthemLive is worth your money and time.
10 Best Google Analytics Alternatives (Free & Paid)
WatchThemLive is a behavioral analytics tool that can cover all GA limitations. For Example, its user tracking feature can gather your visitors’ behavioral analytics information. In addition, WatchThemLive collects information like how many pages your customers visit, how many activities they perform, and more.
Best 10 Session Replay Tools and Software
By using the WatchThemLive session replay tool, you can boost your CRO in no time. How, you asked? Well, this feature allows you to discover where your visitors are struggling and what makes them drop off. After finding out the challenges on your website, you will fix the problems and issues that have so far stopped your visitors from converting to your goals.

parcelLab Reviews

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What are some alternatives?

When comparing WatchThemLive and parcelLab, you can also consider the following products

Smartlook - Qualitative analytics for websites and mobile apps Start understanding the 'whys' of your users' behaviors with clear, visual insights. With session recordings and event tracking, you get the complete picture.

Sendcloud - The all-in-one shipping platform for e-commerce

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

PAQATO - The PAQATO After-Sales Experience Platform is the growth driver that makes online stores successful for tomorrow.

Google Analytics - Improve your website to increase conversions, improve the user experience, and make more money using Google Analytics. Measure, understand and quantify engagement on your site with customized and in-depth reports.

AfterShip - AfterShip is the shipment tracking API for ecommerce businesses and marketplaces.