Software Alternatives, Accelerators & Startups

W3Dart VS Userback

Compare W3Dart VS Userback and see what are their differences

W3Dart logo W3Dart

W3Dart is a visual feedback tool.

Userback logo Userback

Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.
  • W3Dart Landing page
    Landing page //
    2022-03-08
  • Userback Collect user feedback
    Collect user feedback //
    2024-08-15
  • Userback Launch targeted user surveys
    Launch targeted user surveys //
    2024-08-15
  • Userback Watch session replays to better understand issues
    Watch session replays to better understand issues //
    2024-08-15
  • Userback Manage feedback and resolve issues faster
    Manage feedback and resolve issues faster //
    2024-08-15
  • Userback Integrate with your favorite tools
    Integrate with your favorite tools //
    2024-08-15

Userback is a powerful visual feedback and bug-tracking platform tailored for SaaS teams looking to enhance their product development process. With Userback, you can easily capture and manage user feedback through annotated screenshots, session replays, and customizable surveys. This ensures that every piece of feedback is actionable, helping you identify and resolve issues quickly.

Designed to integrate seamlessly with popular project management tools like Jira, Trello, Asana, and Slack, Userback streamlines communication and ensures that feedback is delivered directly to your teamโ€™s workflow. Whether you're building new features or refining existing ones, Userback provides the insights needed to create products that resonate with your users.

Userback's intuitive interface and powerful automation features make it easy to prioritize and act on feedback, enabling teams of all sizes to build better products faster. Whether you're a product manager, designer, or developer, Userback helps you stay connected with your users, delivering the data you need to improve user satisfaction and drive product success.

Userback

$ Details
freemium
Platforms
Web Browser Google Chrome Firefox Wordpress Internet Explorer Edge Safari
Startup details
Country
Australia
State
Queensland
City
Brisbane
Founder(s)
Lee Le, Jonathan Tobin, Matthew Johnson
Employees
10 - 19

W3Dart features and specs

  • Collaborative Feedback
    W3Dart provides an intuitive way for teams to collect feedback directly on websites, enabling better collaboration between designers, developers, and stakeholders.
  • Visual Bug Tracking
    The tool allows users to annotate websites with comments and highlight issues directly on the page, making bug tracking more visual and easier to understand.
  • Real-Time Notifications
    Users receive instant notifications about updates or comments, ensuring that they stay up to date with project changes and can respond quickly.
  • Easy Integration
    W3Dart integrates smoothly with popular project management tools, enhancing workflow efficiency without disrupting existing processes.

Possible disadvantages of W3Dart

  • Dependency on Browser Extensions
    W3Dart relies on browser extensions for its full functionality, which might limit usage on browsers that don't support these extensions or in environments where installing extensions is restricted.
  • Learning Curve
    New users might face a learning curve while getting accustomed to the tool's interface and functionalities, potentially slowing down initial adoption.
  • Cost
    For smaller teams or startups, the costs associated with subscription plans might be a barrier compared to other free or less expensive tools.
  • Performance Overheads
    There might be some performance overhead when using the tool extensively in projects with heavy interactions or large-scale web applications.

Userback features and specs

  • Screenshot Capturing
  • Screen Recording
  • Annotations
  • Integrations
  • Collaboration Tools
  • Clean UI
  • Customizable
  • Feedback widget
  • Feedback & Commenting
  • Free Trial
    14-day free trial, no credit card required
  • GDPR Compliant
  • Browser Extensions
  • Branding
  • Surveys

Analysis of Userback

Overall verdict

  • Userback is considered a strong choice for teams looking for an easy-to-use and efficient feedback solution. Its visual feedback features are particularly valuable for identifying and resolving issues quickly. However, the suitability of Userback might depend on the specific needs and workflows of your team.

Why this product is good

  • Userback is a feedback and bug reporting tool that integrates directly with your website or product, offering a simplified process for capturing user feedback, suggestions, and bug reports. It provides visual feedback tools, such as screenshot and annotation capabilities, which enhance communication between users and developers. The platform also supports seamless integration with popular project management and communication tools, making it efficient for teams to address feedback.

Recommended for

  • Web development teams looking to gather focused feedback during development.
  • Product teams seeking a streamlined method for collecting user insights.
  • Businesses that need a tool to easily manage and act on customer feedback and bug reports.

W3Dart videos

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Userback videos

Userback Explainer Video

Category Popularity

0-100% (relative to W3Dart and Userback)
Visual Bug Reports
31 31%
69% 69
Customer Feedback
25 25%
75% 75
Visual Feeback
35 35%
65% 65
Bug Reporting
100 100%
0% 0

Questions and Answers

As answered by people managing W3Dart and Userback.

What makes your product unique?

Userback's answer:

Userback stands out due to its emphasis on visual feedback and seamless integration into existing workflows. Unlike traditional feedback tools, Userback allows users to capture annotated screenshots, session replays, and detailed user insights directly from your website or application. This level of visual detail makes it easier for teams to understand and address issues quickly. Additionally, Userback's integrations with popular project management tools like Jira, Trello, Asana, and Slack ensure that feedback is instantly actionable, keeping your development process efficient and user-focused.

Why should a person choose your product over its competitors?

Userback's answer:

Userback offers a unique combination of visual feedback tools, customizable user surveys, intuitive user experience, and powerful integrations that set it apart from competitors. The platform's ability to capture detailed, visual feedback directly from users reduces the back-and-forth often associated with bug tracking and issue resolution. Moreover, Userback's customizable feedback forms and automated workflows make it easy to tailor the platform to your specific needs, whether you're a small team or a large organization. By choosing Userback, you ensure that your development process is driven by clear, actionable insights that lead to better products and happier users.

How would you describe your primary audience?

Userback's answer:

Userbackโ€™s primary audience includes product managers, UX/UI designers, software developers, and customer support teams in SaaS companies and digital agencies. These professionals rely on Userback to streamline the feedback collection process, improve communication between teams, and deliver products that align with user expectations. Whether working on a new feature or refining an existing product, Userback helps these teams stay connected with their users and make data-driven decisions that enhance the overall user experience.

What's the story behind your product?

Userback's answer:

Userback was born out of a desire to bridge the gap between users and product teams by making feedback collection more efficient and actionable. The founders recognized that traditional feedback tools often lacked the ability to convey the visual context needed to truly understand user issues. To solve this, they created a platform that combines visual feedback with powerful integrations, allowing teams to capture, manage, and act on feedback in real-time. Since its inception, Userback has grown into a trusted tool for thousands of teams worldwide, helping them build products that users love.

User comments

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Social recommendations and mentions

Based on our record, Userback should be more popular than W3Dart. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

W3Dart mentions (1)

  • Project manager here, working on web design projects, how do your teams manage and track changes and feedback through multiple rounds of revisions?
    We use w3dart.com for all kind of feedback for our projects. You can collect feedback on your design as well as development .. It can be feedback as annotated screenshots or video recordings. Source: almost 4 years ago

Userback mentions (3)

  • What is Userback and how does it work?
    Userback is a game changer! It lets me collect feedback from my users in a snap and share it with my dev team so we can fix things faster. It's saved so many headaches from figuring out where to get started by having everything in one location. Check it out here: https://userback.io/. Source: over 2 years ago
  • Web designers of reddit, how do you effectively do remote design reviews?
    Userback is a good tool for design review & feedback. Source: about 3 years ago
  • Received an Admiral anti-adblock popup despite uBlock Origin installed and annoyance filters enabled
    The userback.io link appears to relate to the site's hovering "feedback" button on the side, which may be regarded by some as an annoyance, though I'd only block it if it doesn't otherwise remove the feedback function on the site. The other three unblocked URLs are all neccessary for the page to load properly along with many other sites on the internet. Source: about 3 years ago

What are some alternatives?

When comparing W3Dart and Userback, you can also consider the following products

not8 - Sticky notes for websites (product review & feedback collection)

Marker.io - Visual feedback and bug reporting tool for websites

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Usersnap - Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

zipBoard - ZipBoard is a web-based visual bug tracking & issue tracking tool that helps developers, testers and project managers collaborate during website and elearning development.

Timeline.io - Visual collaboration tools for devs, designers, and clients.