Use industry-leading software to run your call centre. Voxdesk assists you in automating calls, increasing team productivity, and improving customer service. Voxdesk comes with everything you'll need to upgrade your dialer software.
VoxDesk might be a bit more popular than Zendesk. We know about 10 links to it since March 2021 and only 7 links to Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Virtual call centers make it easy to manage call center activities. Your agents will enjoy the flexibility that these call centers provide. Employees can work from anywhere without being physically present on your business premises. Ideal call center software allows you to spend less time managing your agents. Instead, you spend more time focusing on improving the quality of customer service. The call managements... Source: almost 2 years ago
Many companies’ main focus is to improve customer acquisitions and daily sales. And the best way to stay on top in this competition is to focus more on rendering exceptional customer service instead of offering a product portfolio. Having an outbound cloud contact center software is the best way to achieve this. Rendering human-controlled outbound call services is good, but using AI outbound services takes sales... Source: almost 2 years ago
Instead of hiring an entire platoon of customer care agents, you can hire a handful of employees and pair them up with your contact service software. The software can reduce the workload and its features automated features can be used round the clock. In fact, many businesses lower their customer service department’s cost of operation since they don’t need to hire people to do a job that this software can, and... Source: almost 2 years ago
Call disposition tools optimize the process of generating higher quality leads and help your business generate more revenue from each prospect. If you want to boost your sales in an effective, data-driven way, consider virtual call center software features like using a call disposition tool today! Source: almost 2 years ago
Businesses typically handle hundreds to thousands of calls and customer requests daily. It is essential for businesses to have the means to direct and attend to each call properly. A contact center software is a software solution that helps your business adequately manage all inbound and outbound calls. It is essentially a centralized hub where all calls to an organization are received, routed, responded to, and... Source: almost 2 years ago
Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Five9 - Five9 provides cloud-based call center software for sales, marketing and support.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs