Software Alternatives, Accelerators & Startups
Register | Login

VoxDesk VS Five9

Compare VoxDesk VS Five9 and see what are their differences

Front
The platform for exceptional customer service at scale. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

VoxDesk logo VoxDesk

Automated Call Center Software

Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.
  • VoxDesk Landing page
    Landing page //
    2023-02-23

Use industry-leading software to run your call centre. Voxdesk assists you in automating calls, increasing team productivity, and improving customer service. Voxdesk comes with everything you'll need to upgrade your dialer software.

  • Five9 Landing page
    Landing page //
    2023-05-12

VoxDesk videos

+ Add

Voxdesk By 500apps | The Best Call Center Software

Five9 videos

+ Add

Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

Category Popularity

0-100% (relative to VoxDesk and Five9)

VoxDesk

Five9

Call Center Software
8 8%
Call Center Software
92% 92
Communication
2 2%
Communication
98% 98
Cloud Business Telephony
100 100%
Cloud Business Telephony
0% 0
Enterprise Communication
0 0%
Enterprise Communication
100% 100

User comments

Share your experience with using VoxDesk and Five9. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare VoxDesk and Five9

VoxDesk Reviews

We have no reviews of VoxDesk yet.
Be the first one to post

Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
Source: www.dayonetech.com
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.
Source: biz30.timedoctor.com

Social recommendations and mentions

Based on our record, VoxDesk should be more popular than Five9. It has been mentiond 10 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

VoxDesk mentions (10)

  • Advantages of a Virtual Call Center Over a Traditional Call Center
    Virtual call centers make it easy to manage call center activities. Your agents will enjoy the flexibility that these call centers provide. Employees can work from anywhere without being physically present on your business premises. Ideal call center software allows you to spend less time managing your agents. Instead, you spend more time focusing on improving the quality of customer service. The call managements... Source: almost 2 years ago
  • What Are Outbound Call Centers and How They Are Forcing Companies to Adapt?
    Many companies’ main focus is to improve customer acquisitions and daily sales. And the best way to stay on top in this competition is to focus more on rendering exceptional customer service instead of offering a product portfolio. Having an outbound cloud contact center software is the best way to achieve this. Rendering human-controlled outbound call services is good, but using AI outbound services takes sales... Source: almost 2 years ago
  • How To Choose The Best Contact Center Software For Your Business
    Instead of hiring an entire platoon of customer care agents, you can hire a handful of employees and pair them up with your contact service software. The software can reduce the workload and its features automated features can be used round the clock. In fact, many businesses lower their customer service department’s cost of operation since they don’t need to hire people to do a job that this software can, and... Source: almost 2 years ago
  • Understanding the Importance of Call Disposition and How it can Help Your Business
    Call disposition tools optimize the process of generating higher quality leads and help your business generate more revenue from each prospect. If you want to boost your sales in an effective, data-driven way, consider virtual call center software features like using a call disposition tool today! Source: almost 2 years ago
  • Top 6 Essential Features in a Contact Center Software
    Businesses typically handle hundreds to thousands of calls and customer requests daily. It is essential for businesses to have the means to direct and attend to each call properly. A contact center software is a software solution that helps your business adequately manage all inbound and outbound calls. It is essentially a centralized hub where all calls to an organization are received, routed, responded to, and... Source: almost 2 years ago
View more

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: almost 2 years ago

What are some alternatives?

When comparing VoxDesk and Five9, you can also consider the following products

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

CallHippo - Easy to use Phone System with World-Class Support

Loading...