Verloop VS SetMe

Compare Verloop VS SetMe and see what are their differences

NinjaOne

NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools. featured

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Verloop

Verloop is a multi-channel customer support and engagement automation chat system.

SetMe

Remote support software that just works. Securely access attended or unattended computers from anywhere.

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Landing page //
2023-09-27

SetMe Unattended Dashboard //
2025-05-01
SetMe Remote Desktop Window //
2025-05-01
SetMe Start New Remote Support Session //
2025-05-01
SetMe Expert Console //
2025-05-01

Verloop

Website: verloop.io
Pricing URL: -
$ Details: -
Platforms: -
Release Date: 2016 January
Startup details
Country: India
State: Karnataka
City: Bengaluru
Founder(s): Gaurav Singh
Employees: 50 - 99

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SetMe

Website: setme.net
Pricing URL: Official SetMe Pricing
$ Details: paid Free Trial $33.0 / Monthly (Solo: 200 unattended devices; Pro ($41/month): unlimited)
Platforms: Windows MacOS
Release Date: -

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Verloop features and specs

AI-Powered Automation
Verloop uses advanced AI to automate customer support, reducing human effort and accelerating response times.
Multi-Channel Support
The platform supports various communication channels such as website chat, email, and social media, ensuring comprehensive coverage and customer reach.
Customizability
It offers extensive customization options for chatbots, allowing businesses to tailor the experience to their specific needs and brand identity.
Analytics and Reporting
Verloop provides in-depth analytics and reporting features that help businesses understand customer interactions and optimize performance.
Seamless Integrations
The platform integrates easily with other essential tools and systems like CRM and e-commerce platforms, ensuring a streamlined workflow.

Possible disadvantages of Verloop

Pricing
Verloop can be relatively expensive compared to other customer support automation solutions, potentially making it less accessible for small businesses.
Learning Curve
The platform may have a steep learning curve for new users, requiring time and training to leverage its full capabilities.
Limited Offline Support
While Verloop excels in online interactions, its support options for offline engagements are limited, which could be a drawback for some businesses.
Dependency on Internet
Since it is a cloud-based solution, Verloop requires a stable internet connection to function effectively, which could be a limitation in areas with poor connectivity.
Occasional Bot Misunderstandings
Despite its advanced AI, there can be instances where the chatbot might misinterpret user queries, leading to potential customer frustration.

SetMe features and specs

Multi-session handling
Access and control an unlimited number of remote computers simultaneously
Unattended access
Access unattended Windows or Mac computers and keep your own devices at hand when working from another location
Admin privileges
Enable admin mode to install software, switch OS users, and control UAC prompts
Restart and auto-reconnect
Restart the remote computer in either normal or safe mode and automatically reconnect
Drag-and-drop file transfer
Drag-and-drop objects between the connected computers regardless of the operating system
Multi-window control
Manage and switch between all of the connected computers at the same time
Text chat
Communicate with the remote user via text chat directly in the Expert console or remote desktop window

Analysis of Verloop

Overall verdict

Overall, Verloop.io is considered a strong solution for companies looking to automate and improve their customer service operations. Its combination of AI technology and user-friendly interface makes it a popular choice among businesses seeking to streamline customer interactions.

Why this product is good

Verloop.io is an AI-powered customer support automation platform that helps businesses manage customer interactions efficiently. The platform offers features like live chat, intelligent chatbots, and a comprehensive analytics dashboard, which can enhance customer service operations. Its ability to support multiple languages and integration capabilities with various CRM systems make it a versatile choice for organizations aiming to improve their customer support processes.

Recommended for

Verloop.io is recommended for small to large businesses across various industries that experience high volumes of customer inquiries and are looking to automate their support processes. It's especially beneficial for ecommerce platforms, telecommunications companies, and any organization needing 24/7 customer support capabilities.

Verloop videos

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Getting started with Verloop in 2 minutes

SetMe videos

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SetMe Might Be The Best Remote Support App Out There - Here's Why

Category Popularity

0-100% (relative to Verloop and SetMe)

Verloop

SetMe

Customer Support

42 42%

Customer Support

58% 58

CRM

100 100%

CRM

0% 0

Remote PC Access

0 0%

Remote PC Access

100% 100

Live Chat

100 100%

Live Chat

0% 0

Questions and Answers

As answered by people managing Verloop and SetMe.

What makes your product unique?

SetMe's answer:

SetMe stands out as the most technologically advanced and reliable remote desktop solution that allows you to connect to any remote computer in seconds and experience the lowest possible latency when controlling remote machines, even in poor network conditions.

How would you describe your primary audience?

SetMe's answer:

IT professionals and remote workers from businesses of all sizes, across various industries.

Which are the primary technologies used for building your product?

SetMe's answer:

SetMe was built using the Web Real-Time Communication (WebRTC) technology to establish low-latency connections that are end-to-end encrypted using the Datagram Transport Layer Security (DTLS) protocol.

Why should a person choose your product over its competitors?

SetMe's answer:

Easy setup, fast connection
Minimal latency
Clean interface, no clutter
Enterprise-grade security
Unlimited unattended access
Unlimited attended support
Intuitive drag-and-drop and copy-paste data transfer with no file size limits

User comments

Share your experience with using Verloop and SetMe. For example, how are they different and which one is better?

Reviews

These are some of the external sources and on-site user reviews we've used to compare Verloop and SetMe

Verloop Reviews

10 Best Interakt Alternatives & Competitors in 2024 (Affordable & Best)

Navigating the vibrant world of conversational AI, Verloop unveils a potent platform, fine-tuned for businesses seeking to harness the power of the WhatsApp Business API. Through its suite, Verloop is primed to bridge the chasm between enterprises and their consumers. From mass automated messaging and eagle-eyed real-time tracking to seamlessly blending with major CRM and...

Source: doubletick.io

10 Best WATI Alternatives & Competitors in 2024 (Affordable & Best)

Verloop is a conversational AI platform that empowers businesses to connect and engage with their customers using WhatsApp Business API. It offers automated bulk messaging, real-time monitoring, and seamless integration with popular CRM and e-commerce platforms. With a focus on improving customer engagement and support, Verloop enables businesses to leverage the power of...

Source: doubletick.io

10 Best AiSensy Alternatives & Competitors in 2024 (Affordable & Best)

Stepping into the arena of conversational AI, Verloop presents a robust platform tailored to offer businesses the leverage of WhatsApp Business API, enabling them to forge closer ties with their clientele. Verloop's suite of offerings encompasses automated mass messaging, vigilant real-time tracking, and frictionless amalgamation with leading CRM and e-commerce...

Source: doubletick.io

SetMe Reviews

We have no reviews of SetMe yet.
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What are some alternatives?

When comparing Verloop and SetMe, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

TeamViewer - TeamViewer lets you establish a connection to any PC or server within just a few seconds.

Drift - A messaging app that helps you grow your business.

AnyDesk - AnyDesk is the world's most comfortable remote desktop application. Access all your programs, documents and files from anywhere, without having to entrust your data to a cloud service.

Tars - TARS enables users to create chatbots that replaces regular old webforms.

IBM Watson Assistant - Watson Assistant is an AI assistant for business.

Intercom vs Verloop

Intercom vs SetMe

TeamViewer vs Verloop