Software Alternatives & Reviews

UserVoice VS SurveySparrow

Compare UserVoice VS SurveySparrow and see what are their differences

UserVoice logo UserVoice

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

SurveySparrow logo SurveySparrow

Turning surveys into conversations
  • UserVoice Landing page
    Landing page //
    2023-10-14
  • SurveySparrow HomePage
    HomePage //
    2024-03-20

SurveySparrow lets you turn surveys into conversations. Using SurveySparrow, users can create and share engaging, mobile-first surveys using a chat-like interface.

SurveySparrow Recurring Surveys let you send surveys at regular intervals to gauge customer or employee pulse. With a wide range of sharing options, SurveySparrow allows you to share your surveys across Web, Mobile, Social, and E-mail to efficiently collect feedback from your targeted audience.

UserVoice

Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

SurveySparrow

$ Details
paid Free Trial $19.0 / Monthly (5000 Responses)
Platforms
Webapp iOS Android
Release Date
2017 October

UserVoice videos

UserVoice Review

More videos:

  • Tutorial - How to Use Customer Feedback on Your Product by UserVoice CEO
  • Review - UserVoice

SurveySparrow videos

SurveySparrow Overview

More videos:

  • Review - Create Amazing Surveys Using SurveySparrow

Category Popularity

0-100% (relative to UserVoice and SurveySparrow)
Customer Feedback
74 74%
26% 26
Surveys
0 0%
100% 100
User Feedback
100 100%
0% 0
Forms And Surveys
0 0%
100% 100

Questions and Answers

As answered by people managing UserVoice and SurveySparrow.

What makes your product unique?

SurveySparrow's answer:

With an array of advanced features such as one-click question additions, native app integrations, visual workflows, custom-made survey templates, conditional logic branching, and the never-ending stream of futuristic feature updates, SurveySparrow stands out as a unique and best-in-class solution in the industry.

Why should a person choose your product over its competitors?

SurveySparrow's answer:

SurveySparrow makes things easy with its workflows and automation, so you can take effective actions and consistently impress your audience. SurveySparrow stands out by focusing on enhancing experiences and making things simpler. It's the best option for those who want to enhance audience engagement and improve their overall experience.

User comments

Share your experience with using UserVoice and SurveySparrow. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserVoice and SurveySparrow

UserVoice Reviews

30+ Customer Feedback Tools comparison
For optimal user experience, your customer should not sense they are leaving your website and using another platform for feedback. The look and feel of the feedback platform must be customizable to match your design. Create and organize pages with custom content with UserVoice and ClearFlask.
Source: clearflask.com
HOW TO: Set Up a Q&A Website in Minutes – the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Customers can send in new public ideas or private messages, and your team can answer them all from one combined dashboard. There's even integrations with internet phone systems, CRMs, social networks and more to get as many of your support requests in one place as possible. UserVoice watches everything going on and combines it with your public feature requests to build a...
Source: zapier.com

SurveySparrow Reviews

27 Best Typeform Alternatives In 2022 (Free & Paid)
One of the things you’ll note about SurveySparrow is that it provides a better conversion rate than most other options (including Typeform), making it one of the very best Typeform alternatives around.
13 Best Apps Like Replika & Similar AI Chatbot Apps
Since the survey format is interactive, it is easier for the customers to give feedback. After that, you can integrate the report with third-party platforms. SurveySparrow is a paid app with a trial – so, feel free to enjoy the trial before committing to its paid plan.
10 Best Poll Everywhere Alternatives (with Free Trials + Pricing)
Poll Everywhere is a great presenter tool. But its interface feels clunky, and it’s tough to customize if you want to target specific participant groups. If these are the features you’re missing, SurveySparrow is one of the best alternatives to Poll Everywhere. What’s more, you can display poll results as a TV dashboard that gets updated in real-time.
12 Best SurveySparrow Alternatives With Pricing and Features
SurveySparrow is a feedback survey builder software that allows you to create surveys to collect customer feedback. From laggy editor to slow response time on the part of customer support, the reasons for businesses to stick with SurveySparrow are few and far between.
Source: qualaroo.com
Best Poll Apps to Look for in 2021 | Create a Poll in Seconds!
SurveySparrow is an online poll app that lets you create engaging and conversational polls at ease. What makes the poll generator stand out is its intuitive and conversational UI that promises a response rate that is 40% higher.

Social recommendations and mentions

Based on our record, UserVoice should be more popular than SurveySparrow. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserVoice mentions (8)

  • YARWL (Yet Another Remarkable Wishlist)
    I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: over 1 year ago
  • Ask HN: Could you please share which SaaS you are using for your SaaS?
    - Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / about 2 years ago
  • "Help us to improve your reMarkable experience"
    I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: about 2 years ago
  • How We Use Internal Hackathons to Create New Product Features
    Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, “Oh yeah, I hacked that together; it was cool but with a few bugs.”. - Source: dev.to / over 2 years ago
  • Move features requests from Reddit?
    Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: over 2 years ago
View more

SurveySparrow mentions (5)

  • Software used for internal tool
    Our tools till 2022 Slack for regular conversations - ConstantContact for email campaigns - Survey Sparrow for NPS surveys - Rocketlane for onboarding - Zoom for calls and training webinars - Notion for your knowledge base - Trello for project management The new tools that we have added in 2023: - ZapScale (CSP) to manage all our customer data – Luma to record all our calls/meetings - Intercom to manage... Source: 11 months ago
  • Survey platform that can send automated surveys at specific intervals (to the same email list)? i.e. a baseline, midterm, long-term measure without manually doing so?
    SurveySparrow. You can set the day and time, and share to your email list on a weekly, monthly or yearly basis. You'll only need to configure the survey initially. Hope this helps :). Source: almost 2 years ago
  • Any preferences on feedback/surveying tools?
    SurveySparrow: The UI feels like it was built with TypeForm and they claim to have a more "conversational" style to surveys. The feedback chatbot seems really interesting even though I have yet to actually demo it. Pricier than SurveyMonkey but feels like it has more robust data collection capabilities for savvy users. Source: almost 2 years ago
  • Introduce your business in one sentence.
    Collect, share, analyze and act on feedback to create better experiences everywhere. surveysparrow.com. Source: almost 2 years ago
  • The best platform to use for conducting online surveys
    We assume you need an advanced survey platform to perform qualitative research. SurveySparrow enables you to build online surveys with much ease. Features include a dashboard with rich insights into respondent data, scheduled NPS surveys, white-labeled surveys, custom themes, and CSS, track and monitor customer touchpoints, and a lot more. Source: almost 3 years ago

What are some alternatives?

When comparing UserVoice and SurveySparrow, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Google Forms - Simple web forms from Google.